Human Resources Manager

At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. We are looking for a Human Resources Manager for our GBS San Jose Center where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.
About the job
The HR Manager is responsible for overseeing all HR operational activities, ensuring compliance with local labor laws, managing employee relations, recruitment, executing disciplinary actions, and driving the implementation of Corporate HR programs. This role ensures the seamless execution of regional HR initiatives while adapting them to the local business environment to enhance employee experience and maintain a positive work culture.
Your responsibilities include, but are not limited to:

• Serve as a trusted HR advisor to local business leaders and Head of Department providing insights and recommendations.
• Partner with line managers and key stakeholders to support decision-making on hiring, performance management, workforce planning, and retention initiatives.
• Oversee all HR operational activities, ensuring compliance with Costa Rican labor law, regulation, and company policies.
• Manage employee relations ensuring smooth resolution of conflicts while maintaining a positive work culture.
• Oversee end-to-end recruitment and onboarding for Costa Rica in a timely manner.
• Champion a positive, engaging, and inclusive workplace culture by implementing local HR initiatives that enhance employee experience. Support and promote corporate Diversity, Equity & Inclusion (DEI) programs at the local level.
• Partner with regional HR teams to ensure effective communication and implementation of employee well-being initiatives and other initiatives related to Talent, Learning and Culture.
• Ensure the effective execution of regional and global HR programs, adapting them to meet local business requirements.
• Provide regular updates and insights to the Regional Head of HR, highlighting workforce trends, risks, and key HR metrics.

About you
We are looking for a unique and amazing talent, who brings along the following:

• University degree in any business studies.
• Minimum 5 years of professional experience in a Human Resources leadership role.
• Fluent in English to effectively communicate with local employees, management and global stakeholders.
• Deep understanding of labor laws, organizational culture, communication.
• Knowledge of HR policies, payroll processes, compensation & benefits and recruitment.

Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Area Manager, you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. #J-18808-Ljbffr