Human Resources Officer - Performance Management (P4)

Your privacy is important to us* WFP is a 2020 Nobel Peace Prize Laureate.* WFP offers a highly inclusive, diverse, and multicultural working environment.* WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.* A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.* We offer an attractive compensation package (please refer to the **Terms and Conditions** section of this vacancy announcement).* Lead the delivery of WFP's performance management cycle, ensuring timely implementation, quality execution, and continuous improvement.* Act as a trusted advisor to senior managers and HR leadership on performance management matters, including high-risk or sensitive cases.* Oversee global operational support for performance management processes and systems, ensuring requests are received and addressed promptly, and escalated as needed.* Oversee underperformance case management, providing expert guidance to HR colleagues/case managers, and coordinating with the Legal Office and HR Staff Relations Branch as required, to ensure consistent, well-documented, procedurally fair case outcomes.* Guide performance-based separation processes for International Professional Staff, and Administrative Staff in HQ/WFP Offices, in close collaboration with the HR Leadership, HR Staff Relations, HR Global Services Branches, and the Legal Office, to ensure due process, timely execution, and appropriate documentation.* In collaboration with HR Policy and Compliance Branch and other stakeholders, develop policies and procedures that can further the impact and effectiveness of performance management, and translate them into operational resources (toolkits, templates, SOPs).* Oversee performance management communication and outreach initiatives, including HR/manager upskilling and targeted outreach.* Strengthen HR capability globally to handle performance management matters more independently, working closely with the HR Business Partners.* Implement and develop innovative approaches to performance management, to improve compliance at all levels, and strengthen the credibility of performance outcomes for talent decisions.* Lead on the management of WFP's corporate platforms for individual performance management, partnering with the HR Technology and Analytics Branch to coordinate systems implementation and maintenance.* Ensure performance management reporting and insights are available and fit for purpose, including monitoring completion and data quality, and translating findings into recommendations and targeted actions.* As a senior member of the branch, contribute to integrated talent and learning processes, ensuring coherent linkages with performance management.* Support and manage other HR processes that aim to improve efficiency and effectiveness of WFP's workforce.* Lead and motivate a team, monitor performance, providing coaching, training and guidance to ensure appropriate development and enable high performance.* Represent WFP in internal and external engagements related to performance management, and contribute to related talent initiatives as required.* Assist with other projects and initiatives within the team, as required.* Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes.* Deep expertise and demonstrated experience in the area of performance management and related policies/procedures, including end to end management of underperformance cases and managing proposed performance-based separations* Excellent knowledge of systems supporting performance management, with a demonstrated ability to map and improve process workflows, support users and diagnose issues, develop user guidance, and work effectively on fixes and enhancements.* Demonstrated ability to maintain strict confidentiality in handling sensitive performance management and underperformance cases, paired with sound judgment in engaging and coordinating relevant stakeholders as appropriate.* Ability to lead, coach and motivate a large team.* Good communication skills with the ability to persuade, influence, negotiate with the wide range of key stakeholders, including at the most senior levels and adapt communication style to different situations.* Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems.* Business acumen and commercial understanding.* Excellent project management skills.* Strong initiative-taker and demonstrated ability to take independent decisions.* Analytical and problem solving skills.WFP offers an attractive compensation and benefits package in line with ICSC standards () including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.* All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.* We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.* If you experience technical issues while submitting your application, you may contact us at . Please note that this email is **only** for technical issues with an application - **unsolicited applications or documents sent to this inbox will not receive a reply**.* At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.* Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.
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