ICT System Specialist

Generali Employee Benefits

Established in Trieste (Italy) in 1831, Assicurazioni Generali SpA is a business with a history. The Generali Group is one of Europe’s biggest multiline insurers by market capitalization and ranks in the top five insurers in the world by global premium income.

Generali Employee Benefits (GEB) is the employee benefits activity of Generali Group. The GEB Network, composed of more than 100 local insurance companies, is one of the leading partners in the international employee benefits management field, servicing more than 1,400 international corporate customers.

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Key Responsibilities

• Guarantee the availability of the IT infrastructure and related services, through the design, installation/configuration, operation, monitoring, and maintenance of Windows-based servers and their software.
• Ensure the security of the data and network (backup, disaster recovery, firewall …).
• Provide first- and second-line support to the end-users for their day-to-day issues.
• Assist in the design, development, and implementation of the IT architecture in cloud solutions (Google and Azure).
• Develop and Manage Office 365 products (SharePoint, Power Automate flows, Intune, Azure AD, etc..).
• Manage the creation and roll-out of IT operational policies and procedures.
• Ensuring the security of the organization's computer systems by implementing and enforcing security policies and procedures and monitoring network activity for suspicious behavior.
• Monitoring system security: System Administrators monitor the company's systems for security threats and take action to prevent and mitigate any breaches that may occur.
• Staying up-to-date with the latest trends and technologies in the IT industry to ensure the organization's systems remain secure and efficient.
• Ensuring that all systems are up to date with the latest software patches and security updates.
• Manage backups of critical data and develop disaster recovery plans to ensure that the company's data is protected and can be quickly restored in the event of a disaster or system failure.

Qualifications & Experience

• At least 5 years of practical knowledge as a Network / System administrator on the Microsoft network operating system (security philosophy, system administration utilities, user management, topologies).
• Hands-on experience with Azure and MS 365 products ( Office 365, Intune, Azure AD, SharePoint, Power Automate, etc..).
• Hands-on experience in the cloud environment (Google and Azure).
• Knowledge of scripting to automate the IT process/tools (PowerShell minimum).
• Experience with third-party utilities (e.g. anti-virus, backup, software distribution).
• Security-minded and well-organized, able to handle and prioritize several activities at the same time.
• Team-oriented, quality-driven, open-minded, and agile mindset.
• Passionate about IT and a quick learner, proactive and enthusiast.
• Able to take ownership of a task, work on it autonomously and deliver a high-quality result within the given timeframe.
• Bachelor in Information Technology, Computer Science, or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus.
• Fluent in English, and any other language would be considered an asset.