Information Technology System Engineer

Why Toshiba Global Commerce Solutions?

At Toshiba, we're transforming retail with innovative solutions that tackle everyday challenges. Our mission is to turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement.

Innovation drives retail success, so we invest in future technologies to keep pace with evolving customer expectations. We work closely with clients to develop strategies and solutions that align with their goals, ensuring their business shines today and in the future.

Join Toshiba Global Commerce Solutions and be a key partner in our customers' success. If you share our vision of a seamless, interactive shopping experience, let's drive this together!

JOB TITLE: IT Systems Specialist

DEPARTMENT: EMEA Supply Chain Operations

LOCATION: This role supports hybrid working from any of our three offices (Leeds, London, Greenock)

Role Overview - What’s ‘In-store’?

We’re hiring an IT Infrastructure / Systems Engineer to own and evolve our IT infrastructure in Italy, managing complex systems while driving ongoing improvements.

You’ll act as the local infrastructure lead, working closely with the wider European IT team. This is a hands-on role requiring adaptability, balancing infrastructure delivery, modernization, and occasional support—while confidently managing priorities and boundaries.

Operating within a diverse environment of legacy and modern technologies, you’ll play a key role in migration and consolidation initiatives, including application and workflow transitions and the build-out of new infrastructure. This role suits a well-rounded engineer with broad technical exposure (e.g. Azure, Kubernetes), comfortable in evolving environments and ready to take ownership. Ideal for someone with L1–L3 or MSP experience looking to focus on a single, strategic platform.

Key Responsibilities:

Own and operate local infrastructure

• Act as the local infrastructure owner for the Italian site, ensuring the stability, security, and performance of local IT systems
• Manage lifecycle of servers, virtualization platforms, network components, and security infrastructure
• Work closely with a distributed EU IT team, ensuring local infrastructure aligns with central architecture and security standards.
• Act as local technical contact for infrastructure-related matters.

Manage a diverse technical environment

• Support and maintain a mixed infrastructure landscape including virtualization (VMware ESXi, Hyper-V, Nutanix), Windows and Linux servers, networking (VLANs, routing, switching), and firewall platforms (Palo Alto, Check Point).
• Support lab and development environments
• Troubleshoot complex infrastructure issues across systems, network, and virtualization layers.

Drive modernization and migration

• Help transition legacy systems to more modern, scalable platforms.
• Play a key role in evolving the environment, contributing to initiatives such as Nutanix adoption, Azure integration, and ongoing improvements to networking and security.

Document and share knowledge

• Maintain clear, structured documentation covering architecture, processes, and operational procedures.
• Actively share knowledge with the wider EU IT team.

What We’re Looking For:

Experience

• Solid experience in infrastructure or systems engineering roles
• Comfortable working in complex, hybrid environments
• Able to work independently while collaborating with remote teams
• Good level of English

Core Technical Skills

• Virtualization: VMware ESXi, Hyper-V, or Nutanix
• Linux and Windows Server environments
• Networking fundamentals (VLANs, routing, switching)
• Firewall technologies (Palo Alto or Check Point)
• Core infrastructure services (DNS, DHCP, Active Directory)

Nice to Have

• Experience with Nutanix and/or Microsoft Azure
• Scripting or automation (PowerShell, Bash, Python)
• Exposure to development or lab environments

Personal Attributes

• Strong sense of ownership and accountability
• Comfortable acting as the local technical lead
• Able to work autonomously while staying aligned with a wider team
• Broad infrastructure knowledge with a pragmatic, hands-on approach
• Values documentation and knowledge sharing

EEO

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who may require reasonable adjustments because of a disability for any part of the employment process should email to inform of any requests.

Diversity, Equity & Inclusion

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).

With over 50+ years of commitment to retail, we are RETAIL. Our RETAIL values (respect, empowerment, teamwork, adaptability, leadership) characterize what our employees and clients can expect when they work with us every time and all the time. We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.