Descrizione dell'offerta
Job Purpose
Internal co‑owner of accounts with FSE / IKAM for the largest accounts, delivering customer satisfaction and developing new sales opportunities. Key account management for a defined set of mid‑sized partners across the TD SYNNEX portfolio, incentivised based on total portfolio.
Responsibilities
Maximise call potential and outcomes using a variety of sources to gain customer information.
Generate new business opportunities by planning outbound calls to customers.
Engage customers in conversations about solutions and product areas.
Offer recommendations to enhance the value proposition by collecting information to understand business requirements.
Achieve monthly/quarterly revenue and margin targets for the aligned customer segments.
Build excellent customer relationships through proactive engagement.
Develop partner relationships (account planning, cross‑selling, etc.).
Provide, sell, and negotiate product information, pricing, special offers, and promotions.
Attain key performance indicators such as daily talk time and outbound calls.
Sell the benefits of using TD SYNNEX and the company value proposition.
Identify project opportunities and engage with BDM/ISS when specific product/vendor knowledge is required.
Engage in active inside selling and intelligent project fishing; manage customer backorders with specialist knowledge.
Generate and own a pipeline of deals in TD SYNNEX's CRM system, ensuring regular review, update, and active closure of opportunities.
Provide accurate and timely quotations to customers.
Ensure TD SYNNEX maintains service level agreements with customers.
Manage customer backorder expectations and reporting.
Proactively develop relationships with key internal and external contacts.
Ensure the CRM system is well maintained and provides correct customer information.
Knowledge, Skills and Experience
1–2 years of experience in sales or an equivalent educational background.
Numeracy with strong attention to detail.
Excellent telephone manner.
Priority management and planning skills.
Strive to achieve set targets.
Understanding of the sales process.
Effective communication skills.
Good relationship‑building skills.
Working knowledge of Microsoft Word, Excel, and Outlook.
Experience with IT systems for quotation, order entry, and CRM preferred.
IT industry knowledge is desirable.
Benefits
Elective benefits tailored to your country to best accommodate your lifestyle.
Career development programs including leadership and professional development courses.
Well‑being programmes covering financial, physical, and mental health.
Diversity, equity, and inclusion initiatives with inclusive education and peer‑to‑peer conversation.
Onboarding network with new co‑workers during the first 30 days.
Opportunities to connect with community through peer‑led inclusive groups and local volunteering events.
We are a global company that values innovation and impact. If you are excited about working in a dynamic environment and believe you fit this role, we encourage you to apply.
#J-18808-Ljbffr
Responsibilities
Maximise call potential and outcomes using a variety of sources to gain customer information.
Generate new business opportunities by planning outbound calls to customers.
Engage customers in conversations about solutions and product areas.
Offer recommendations to enhance the value proposition by collecting information to understand business requirements.
Achieve monthly/quarterly revenue and margin targets for the aligned customer segments.
Build excellent customer relationships through proactive engagement.
Develop partner relationships (account planning, cross‑selling, etc.).
Provide, sell, and negotiate product information, pricing, special offers, and promotions.
Attain key performance indicators such as daily talk time and outbound calls.
Sell the benefits of using TD SYNNEX and the company value proposition.
Identify project opportunities and engage with BDM/ISS when specific product/vendor knowledge is required.
Engage in active inside selling and intelligent project fishing; manage customer backorders with specialist knowledge.
Generate and own a pipeline of deals in TD SYNNEX's CRM system, ensuring regular review, update, and active closure of opportunities.
Provide accurate and timely quotations to customers.
Ensure TD SYNNEX maintains service level agreements with customers.
Manage customer backorder expectations and reporting.
Proactively develop relationships with key internal and external contacts.
Ensure the CRM system is well maintained and provides correct customer information.
Knowledge, Skills and Experience
1–2 years of experience in sales or an equivalent educational background.
Numeracy with strong attention to detail.
Excellent telephone manner.
Priority management and planning skills.
Strive to achieve set targets.
Understanding of the sales process.
Effective communication skills.
Good relationship‑building skills.
Working knowledge of Microsoft Word, Excel, and Outlook.
Experience with IT systems for quotation, order entry, and CRM preferred.
IT industry knowledge is desirable.
Benefits
Elective benefits tailored to your country to best accommodate your lifestyle.
Career development programs including leadership and professional development courses.
Well‑being programmes covering financial, physical, and mental health.
Diversity, equity, and inclusion initiatives with inclusive education and peer‑to‑peer conversation.
Onboarding network with new co‑workers during the first 30 days.
Opportunities to connect with community through peer‑led inclusive groups and local volunteering events.
We are a global company that values innovation and impact. If you are excited about working in a dynamic environment and believe you fit this role, we encourage you to apply.
#J-18808-Ljbffr
Candidatura e Ritorno (in fondo)
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