IT Scrum Master

Job Purpose Enable Agile teams and stakeholders to deliver business value predictably by facilitating, coaching and continuously improving Scrum and SAFe practices, while fostering collaboration, flow optimization and delivery excellence across the Agile Release Train.

Key Accountabilities

Partner with the Release Train Engineer, Product Management and stakeholders to improve ART flow, predictability and delivery outcomes

Facilitate Scrum ceremonies and ART events ensuring effectiveness and continuous improvement (Sprint Planning, Daily, Review, Retrospective, PI events)

Coach team members, Product Owners and stakeholders on Agile, Scrum and SAFe principles and practices

Identify, manage and facilitate resolution of cross-team dependencies and risks within the Agile Release Train

Analyze and leverage Agile metrics (Flow Velocity, Flow Time, Predictability Measure, Team Health Indicators, Sprint Goals Achievement) to drive continuous improvement

Remove impediments and elevate systemic issues to the RTE and leadership when needed

Foster collaboration, transparency and alignment within the team and across the ART

Mentor and support Scrum Masters and Agile practitioners by sharing best practices, coaching techniques and lessons learned

Drive continuous improvement actions and ensure follow‑up from retrospectives and Inspect & Adapt workshops

Promote DevOps mindset, quality practices and definition of done adherence

Contribute to Agile maturity evolution by sharing best practices, templates and lessons learned across teams

Qualifications

Proven experience (5+ years) in Agile environments, including at least 2 years as a Scrum

Experience in large‑scale Agile frameworks (preferably SAFe) within enterprise IT organizations

Fluent in English

Advanced knowledge of Agile tools (e.g. Azure DevOps, Jira, Confluence)

Bachelor’s degree in computer science, Engineering or equivalent; SAFe Scrum Master (SSM) or Advanced Scrum Master certifications strongly preferred

Servant leadership and coaching mindset

Strong facilitation and communication skills across technical and business stakeholders

Problem‑solving and impediment management capabilities

Data‑driven decision making and focus on continuous improvement

VISA Requirements Right to work in Italy

What We Offer In compliance with the applicable pay transparency legislation, the following information is provided regarding the initial compensation foreseen for the position.

Contract

Type of contract: Permanent

Hybrid working model: 2 days per week remotely

Applicable Collective Labour Agreement (CCNL): “Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l’armamento privato” – sez. personale di terra

Gross annual salary (RAL): between €38.000 – €45.000 gross per year, paid over 14 monthly installments

Meal vouchers: worth €8 per on‑site working day

Welfare & Wellbeing We offer a range of Welfare & Wellbeing Initiatives as well as benefits including Productivity award, Health Insurance, Learning opportunities, flexible working hours, Employee Assistance Programme, Discounts & Partnerships within the MSC group.

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