Italian Customer Service Agent – Entry Level

Position Summary

Our client is hiring

Italian-speaking Customer Service Agents

for a remote support role. This is an

entry-level position

that requires

relocation to Greece , from where the role will be performed remotely in line with operational requirements. Relocation is paid. Key Responsibilities

Handle customer inquiries in Italian via phone, email, and online channels Provide accurate information related to products or services Resolve issues following established procedures and service guidelines Log customer interactions and outcomes in internal systems Meet quality standards and productivity objectives Escalate cases when resolution cannot be achieved at first level Candidate Profile

Fluent written and spoken Italian Working knowledge of English (level B2) Previous experience not required; full training provided Comfortable using computers and internal tools Clear communication and problem-solving skills Ability to work independently in a remote environment Willingness to relocate and reside in Greece Employment Offer

Full-time employment contract Paid training Remote work arrangement from Greece Paid relocation package Employment benefits in accordance with local legislation Equal Opportunity Statement

All applications will be evaluated based on qualifications and role requirements, without discrimination of any kind.

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