Italian-speaking customer support agent

Build your international Customer Support career in Greece.

Are you fluent in

Italian

and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an

Italian-Speaking Customer Support Representative

and work onsite in Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers

paid training, a competitive salary package, and full relocation support .

Position:

Italian-Speaking Customer Support Representative Location:

Greece – Onsite Schedule:

5 days per week, rotational shifts between 08:00–00:00 Languages:

Italian C1/C2 + English B2+ Experience:

Previous Customer Support experience is an advantage, but no prior experience is required

Salary & Benefits

Performance bonus up to 10%

Fully paid training from day one

International and multicultural working environment

Professional and supportive working environment

Relocation Support Already living in Greece?

You can join the team onsite at the designated office location.

Relocating from another EU country?

Full relocation support is provided, including:

2 weeks of hotel accommodation

Airport pickup

Your Responsibilities As an

Italian-Speaking Customer Support Representative , you will:

Provide professional customer support in Italian via phone, email, and chat

Respond to customer inquiries and resolve account-related issues

Assist customers with platform, product, and service-related questions

Troubleshoot issues and provide effective solutions

Handle customer requests efficiently while maintaining a high level of customer satisfaction

Accurately document customer interactions in CRM and internal systems

Follow established quality and productivity standards

Help customers understand the platform and available features

What We're Looking For

English B2+

for training and internal communication

Previous experience in

Customer Support, Customer Service, Call Center, Technical Support, Helpdesk, or similar roles

is a plus

Strong communication and interpersonal skills

Customer-focused and empathetic approach

Strong problem-solving and troubleshooting skills

Ability to handle customer inquiries professionally and efficiently

Comfortable using

CRM systems, digital tools, and multiple applications

Good attention to detail and accurate data entry

Flexible and comfortable working rotational shifts

Ability to work effectively in a fast-paced, international, multicultural team

No previous experience required – full paid training is provided

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