Italian-speaking customer support specialist - remote in greece

Italian-Speaking Customer Support Specialist - Remote in Greece

Italian-Speaking Customer Support Specialist - Remote in Greece Area:

Customer Services & Call Center

Data:

29/08/2026

Work remotely from anywhere in Greece while building your international Customer Support career.

Are you fluent in

Italian

and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an

Italian-Speaking Customer Support Representative , working fully remotely from anywhere in Greece.

Whether you already live in Greece or are considering relocating from another EU country, this opportunity offers

paid training, a competitive salary package, and full relocation support .

Position:

Italian-Speaking Customer Support Representative Location:

Greece – 100% Remote / Work From Anywhere in Greece Schedule:

5 days per week, rotational shifts between 08:00–00:00 Languages:

Italian C1/C2 + English B2+ Experience:

Previous Customer Support experience is an advantage, but no prior experience is required

Salary & Benefits

Performance bonus up to 10%

Fully paid training from day one

100% remote work from anywhere in Greece

International and multicultural working environment

Relocation Support Already living in Greece?

Work remotely from anywhere in the country.

Relocating from another EU country?

Full relocation support is provided, including:

2 weeks of hotel accommodation

Airport pickup

Your Responsibilities As an

Italian-Speaking Customer Support Representative , you will:

Provide professional customer support in Italian via phone, email, and chat

Respond to customer inquiries and resolve account-related issues

Assist customers with platform, product, and service-related questions

Troubleshoot issues and provide effective solutions

Handle customer requests efficiently while maintaining a high level of customer satisfaction

Accurately document customer interactions in CRM and internal systems

Follow established quality and productivity standards

Help customers understand the platform and available features

What We're Looking For

English B2+ for training and internal communication

Previous experience in Customer Support, Customer Service, Call Center, Technical Support, Helpdesk, or similar roles is a plus

Strong communication and interpersonal skills

Customer-focused and empathetic approach

Strong problem-solving and troubleshooting skills

Ability to handle customer inquiries professionally and efficiently

Comfortable using CRM systems, digital tools, and multiple applications

Good attention to detail and accurate data entry

Ability to work independently in a remote environment

Flexible and comfortable working rotational shifts

Ability to work effectively in a fast-paced, international, multicultural team

No previous experience required – full paid training is provided

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