Junior Account Manager - Direct Sales

About Odoo

Born in Belgium and now a truly global tech player, Odoo powers the growth of over 12 million users worldwide with smart, flexible business software.

Since landing in Italy in 2023, we’ve been on a mission: to help companies simplify, digitalize, and scale their operations — no matter the industry. From CRM to sales, invoicing, project management, manufacturing, and inventory, our ecosystem of fully integrated apps makes running a business smoother, smarter, and more efficient.

At Odoo, we believe technology should be powerful yet easy to use — and accessible to all. Join us and be part of a company that’s reshaping the way businesses work.

As a Junior Account Manager you will manage a portfolio of SMEs clients across multiple industries within the Italian market, acting as their main point of contact. You will support them throughout their journey, understand their evolving needs, and help them get the most value from our solutions.

This position focuses on developing long-term relationships , where trust, continuity, and customer understanding are essential to success.

You will have the opportunity to make a real impact by strengthening client relationships and contributing directly to customer growth and retention.

The Junior Account Manager acts as a trusted advisor , ensuring sustainable partnerships and long-term customer satisfaction.

Responsibilities

• Develop the relationship and grow the contract - Manage a portfolio of existing clients in Italy
• Act as the main liaison between clients and Odoo’s internal Business Analysts , ensuring a deep understanding of customer needs and their translation into effective solutions
• Increase customers’ adoption of Odoo by supporting existing clients, showcasing new apps, features, and updates, and proactively identifying upselling and cross-selling opportunities aligned with their ongoing needs and processes
• Negotiate contract renewals, from monthly to multi-year subscriptions

Requirements

• Up to 1 year of experience as a Sales Account or Sales Consultant
• Fluent in Italian (C2) and English (C1)
• Strong relational, communication and negotiation skills
• Project Management ability - Manage timelines, priorities, and deliverables
• Stakeholders management - Nurturing relationships with our clients

Nice to have

• Previous experience in IT Sales field
• Technical Curiosity – Genuine interest in understanding how our software product and IT solutions work
• Active Listening – Ability to capture both the technical and business needs expressed by prospects

We offer a permanent contract and, based on your experience , the position offers a salary range between € 30.000 and € 36.000 plus uncapped commissions .

What is great about this job?

• Commissions up to 1000% : can you smash the target?!
• Project Variety : you will work across multiple client projects at once - each one unique in its industry, goals, and challenges. No two days are the same.
• Early Responsibility : you will be hands-on from day one, playing an active role in real projects - with the guidance and support of experienced teammates.
• Continuous Learning : expect to learn fast and often — from your projects, your colleagues, and the challenges you will help solve.

Hybrid work modality

(3 days on site/2 fixed days on remote)

At Odoo, we are dedicated to fostering a workplace that is diverse, inclusive, and truly authentic. We celebrate individuality and welcome people from all backgrounds, embracing the unique perspectives that strengthen our team. This opportunity is open to everyone—regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, or any other aspect of identity. We believe that when everyone feels a true sense of belonging, it drives creativity, collaboration, and success.

If you’re interested in this position but don’t meet every qualification in the job description, we encourage you to apply anyway. Your skills, experiences, and potential may make you the perfect fit for this role — or another opportunity within our team. We’d love to hear from you!