Junior Business Analyst

Junior Business Analyst

We’re FBK, the global leading Tender Management software company. We help Life Sciences & Healthcare businesses to unleash the potential of every Bid and Tender – and for that, we need to join us as a Junior Business Analyst.

What’s in it for you:

• A product that’s actually used and valued by global companies
• Cross-functional teams with real ownership and fast feedback
• A front-row seat in how AI is changing enterprise software
• A clear path to grow your skills and take on more responsibility
• Flexibility, support, and people who love building things that matter

The team:

You’ll be part of the Business Analysis Team — where tech meets real business challenges. We translate needs into smart features, combining process thinking with UX and data insights. You’ll collaborate with developers, designers, customer account, and project stakeholders, reporting directly to the Business Analyst Manager.

Expect real onboarding, ongoing mentoring, and the freedom to experiment, grow, and bring ideas to the table. You'll work in an environment where AI isn’t a buzzword, but part of how we solve problems.

The work you’ll do:

• Perform business and systems analysis to optimize processes and improve end-to-end user experience through application re-design and functional changes, and AI-driven enhancements.
• Collaborate with clients to understand their tender management needs and objectives.
• Gather and define the business requirements for software development.
• Document business requirements, user stories, functional specifications and identified gaps, detailing the new software features and enhancements
• Interact daily with customers through requirement gathering sessions, solution proposal presentations, and feature demonstrations
• Act as Project Manager, monitoring project progress and ensuring timely delivery of solutions.
• Work closely with software developers, UI/UX designers, IT and QA teams to ensure the successful implementation of software solutions.
• Support Customer Service and Development team analyzing and troubleshooting issues and bugs, identifying possible future enhancements to improve user experience.

The skills you bring:

• Fluency in English and Italian.
• Bachelor’s degree in Business, Computer Science, Information Technology or equivalent.
• Proven experience as a Business Analyst or related role, preferably in software development projects.
• Ability to understand business requirements and convert them into solution designs.
• Proficient in data analysis tools and techniques.
• Strong analytical, problem-solving, and critical thinking skills.
• Work in a structured manner and quickly comprehend new topics and interrelationships.
• Detail and results-oriented with an ability to work in a cross-functional, fast-paced, and constantly evolving environment.
• Great communication and interpersonal skills.
• Understanding of software support end-to-end business processes

Even better:

• Experience in Consulting, Cloud/SaaS Business, or Life Sciences and Software fields.
• Understanding of tender management processes and industry standards.
• Knowledge of SAP, JDE ERP systems.
• Familiarity with project management activities, agile methodologies and software development life cycle.
• Familiarity with AI concepts (e.g. process automation, natural language processing, predictive analytics)
• Proficiency with Excel, SQL and Tableau.
• Proficiency in creating process flow diagrams, wireframes, and user stories.
• Knowledge of business process modeling and documentation.
• Certification in Business Analysis (e.g., CBAP) or AI-related is a plus.

What FBK can offer you:

• The opportunity to work in a unique and fast-growing field: Tender Management and AI
• A growing team from diverse backgrounds to learn from and work with
• Investment in your personal growth and skill development (career paths, L&D courses, mentorships, and more)
• Flexible work model (hybrid)
• A unique combination of innovative atmosphere paired with great professionalism and self-responsible work
• A clear set of company values that guides everything we do: Play Like a Team, Wear the Customer’s Shoes, Kindness Always and Think Forward.

About us:

At FBK, we have built a leading product that has defined the new standard of Tender Management Systems (TMS), but we’re just getting started. We give data-driven & AI technologies context and let them speak in a wholly new way based on our tendering technology. The FBK TMS (CM|XS Suite) provides a set of tools and applications to help companies manage every phase of tender management from finding the best opportunities in the market to post award analytics.

Our technology helps bring immediate value to the biggest enterprises around the globe and makes a direct impact on how people work day-to-day.

At FBK HQ , we get things done quickly by cultivating an open-minded culture with creative, collaborative, autonomous teams in which the best ideas win.

Equal opportunity:

We value diversity and always treat all employees and job applicants based on merit, qualifications, expertise, and talent. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status or disability status. Different makes us better.