JUNIOR PROPERTY CARE, LOGISTICS AND OPERATIONS COORDINATOR

Type : Full-Time

Department : Operations & Guest Experience

Focus : Property readiness, vendor coordination, logistics, invoice support

As Property Care, Operations & Logistics Manager, you are responsible for ensuring that all properties under management are impeccably maintained, fully stocked, and always guest-ready. You coordinate with vendors and suppliers, oversee logistics for linen and cleaning services, and collaborate with housekeeping and the Reservations & Guest Experience Manager to deliver seamless operational execution and premium guest experiences.

Key Responsibilities:

• Conduct and document detailed property inspections before guest arrivals and after guest departures
• Coordinate maintenance, repairs, and service calls with approved and trusted vendors
• Oversee stock levels of essentials (toiletries, amenities, equipment, etc.) and ensure timely restocking
• Identify and report damages, missing items, or guest/housekeeping-related issues; follow up on resolution
• Ensure that each property is perfectly staged with welcome materials and any guest-specific extras
• Assist in scheduling logistics, including linen deliveries, deep cleaning, seasonal maintenance, etc.
• Support invoice processing, vendor communications, and budgeting follow-up for related operations
• Maintain an up-to-date calendar of property interventions and coordinate timelines with all parties
• Support onboarding of new properties into operations (checklists, inventory, quality setup)
• Act as the point of contact for the housekeeping team and external service providers
• Ensure compliance with brand standards across all homes at all times
  

Your Qualities:

• You fluently speak English and Italian, other languages are a plus
• You’re open to working on a flexible schedule, including evenings and weekends — this is a 24/7 business!
• You’re mobile and able to get around the city quickly (a bike or scooter is a plus)
• You bring a positive attitude to your work and your team
• You have a hands-on, “roll-up-your-sleeves” mindset
• You’re constantly looking for ways to improve systems, service, and yourself
• You’re highly organized, detail-oriented, and committed to high-quality work
• You thrive in a fast-paced, ever-evolving startup environment
• You’re comfortable working independently but also know how to collaborate with others