Key Account Manager - Italy

Key Account Manager – Italy (Medical Aesthetics / Injectables)

Location: Italy (Field-Based)

Department: Sales

Reporting to: Country Head Italy

Employment Type: Full-Time

Travel: Required

About Sinclair

Sinclair is a global medical aesthetics company committed to empowering healthcare professionals with innovative products that deliver natural-looking results. Our portfolio is built on science, innovation, and long-term partnerships with customers across the world.

About the Role

We are looking for a highly motivated and commercially driven Key Account Manager to join our team in Italy.

This field-based role is responsible for driving sales growth, managing strategic customer relationships, and delivering strong commercial performance across a defined geographical territory.

As a Key Account Manager, you will take ownership of key accounts, managing the full sales cycle—from new business acquisition through long-term account development and portfolio expansion across the Sinclair Aesthetics portfolio.

The successful candidate will combine a consultative sales approach with strong commercial acumen, relationship-building skills, and proven experience within the medical aesthetics/injectables sector. You will work closely with clinic owners, healthcare professionals, and senior decision-makers to drive sustainable business growth while representing Sinclair's values.

Key Responsibilities

• Deliver quarterly and annual sales targets within the assigned territory.
• Promote and sell the Sinclair Aesthetics portfolio to clinic owners and qualified clinicians.
• Develop and execute strategic account plans to maximize customer growth and business opportunities.
• Build and maintain strong relationships with clinic owners, KOLs, procurement teams, and key decision-makers.
• Identify and develop new business opportunities within existing and prospective accounts.
• Lead account-level commercial and marketing plans aligned with company objectives.
• Organize and support local campaigns, promotional activities, workshops, and educational events.
• Deliver product training and educational sessions to healthcare professionals.
• Monitor market trends, customer insights, and competitor activities to support commercial strategy.
• Lead commercial negotiations, pricing discussions, and contract management.
• Maintain accurate sales forecasts, CRM records, and pipeline management.
• Support customers with practice development initiatives, including patient acquisition, marketing activities, front-desk conversion, and patient retention.
• Represent Sinclair at medical congresses, exhibitions, and industry events.

Required Qualifications & Experience

Essential

• 3–5 years of experience as a Key Account Manager within Medical Aesthetics / Injectables .
• Minimum of 2 years' B2B field sales experience with a proven record of achieving sales targets.
• Strong experience developing and expanding strategic customer relationships.
• In-depth understanding of the Italian medical aesthetics market and commercial dynamics.
• Experience using CRM systems, account planning tools, and consultative sales methodologies.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to work independently while effectively managing a sales territory.

Preferred

• Knowledge of P&L fundamentals.
• Experience in pricing strategy, commercial negotiations, and contract management.
• Established network within the Italian medical aesthetics market.
• Previous experience supporting product launches, clinician training, and educational initiatives.

Key Competencies

• Strategic Account Management
• Business Development
• Consultative Selling
• Commercial Acumen
• Negotiation Skills
• Relationship Management
• Results-Oriented Mindset
• Resilience & Adaptability
• Excellent Communication Skills
• Stakeholder Management
• Organization & Time Management
• Training & Presentation Skills
• Problem Solving
• Customer-Centric Approach

Essential Requirement

Previous experience in Medical Aesthetics / Injectables is mandatory.