Live Ops Support Engineer – 24/7 Playback & On-Call

Amazon is seeking a Live Ops Support Engineer for Prime Video in Trento, Italy. This role involves the operation and monitoring of live events, requiring collaboration with various partners to ensure seamless video delivery. Candidates should have experience in software development or technical support, strong troubleshooting skills, and familiarity with AI tools. The engineer will also deliver reports, provide on-call support, and assist in training new hires. A adaptive work schedule is needed depending on live events.
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