Logistics Partnerships Manager

Join Alibaba Group and Make an Impact on Italy’s E-commerce Landscape!

Are you ready to play a key role in shaping the future of logistics for one of the world’s most innovative e-commerce platforms? At Alibaba Group, we're looking for an experienced Logistics Manager to build and optimize our logistics network in the Italian market, driving operational excellence and cost-effective solutions.

Why This Role is Exciting:

As a Logistics Manager, you will lead the development and expansion of Alibaba's logistics network in Italy from the very beginning. Your role will involve creating long-term partnerships with logistics providers and ensuring high standards in operations, service quality, and cost efficiency. This position is key to supporting the growth of e-commerce in Italy, improving customer satisfaction, and raising service standards..

Key Responsibilities:

• Build local outsourced logistics network in Italian market from scratch.
• Build logistics partners relationship for long term partnership to support business needs i.e service level improvement, cost optimization, customer experience, etc.
• Lead recurrent business review meetings with key transportation 3PLs to continuously make improvement in operational setup.
• Monitor and manage the performance of main operational KPIs of logistics partners through dashboards and reports, and propose improvement ideas based on data analysis.
• Support the onboarding of new logistics partners in the platform from an operational point of view (cut off times, capacities, SLAs, etc)
• Work with different internal & external stakeholders in diverse projects to improve continuously service levels & bring efficiency into operations.
• Coordinate S&OP with internal stakeholders to ensure logistics can support efficiently the platform sales in line with market competitiveness.
• Problem solving mindset to anticipate operational issue and proactively improve logistics service level.

Requirements:

• Over 5 years of work experience in the logistics industry.
• Experience in e-commerce logistics preferrably.
• Fluent in Italian and English.
• Strong relationships with logistics partners, especially in fulfillment and warehousing.
• Experience with data analysis and an analytical mindset.
• Knowledge of continuous improvement and lean methodologies is a plus.
• Attention to detail and strong communication skills.
• Ability to work autonomously with limited guidance.
• Familiarity with 3PL system integration (WMS, OMS, TMS) is a plus.
• Thrive in a fast-paced environment, energetic and adaptive to change.
• Strong negotiation skills are a plus.
• Willingness to travel (locally) to the warehouse workplace, either part-time or full-time.

Please, send us the CV in English!

Let's shape the e-commerce landscape together!