Master Data & Process Specialist (m/w/d)

YOUR RESPONSIBILITIES

• Ensure proper setup, maintenance, and governance of master data records (customer, supplier, material, product, and further domains as defined)
• Define and enforce master data quality standards and governance processes to ensure consistency, accuracy, and reliability
• Monitor and report on master data quality KPIs; drive corrective and preventive actions
• Design, implement, and optimize business processes directly related to master data, ensuring end-to-end efficiency and compliance with internal policies and external regulations
• Ensure cross-application process alignment across ERP, CRM, PLM, and other platforms
• Collaborate with business units and IT to align master data and process requirements with organizational needs
• Support strategic program planning (e.g., ERP, CRM), ensuring data and process readiness and ensure master data quality readiness for the running SAP implementation project
• Drive continuous improvement in master data management and data-driven processes through automation, analytics, and best practices

YOUR QUALIFICATIONS & SKILLS

• Bachelor’s or Master’s degree in Business Administration, Data Science, or related field; BPMN or equivalent process modeling certification is a plus
• Several years of professional experience in a similar position in the field of master data management and/or business process improvement
• Experience in setup, maintenance, and quality assurance of master data across ERP and CRM systems
• Strong command of business process modeling (e.g., BPMN) and continuous improvement methodologies
• Excellent communication skills in English and Italian and/or German