Multilingual Guest Services Specialist

A cruise line company is seeking a Guest Services Officer in Rome, Italy. This role requires a friendly and committed individual who excels in customer service and has strong communication skills. Candidates must be fluent in both English and Italian and possess at least one year of experience in a customer-facing role. Responsibilities include resolving guest issues, maintaining satisfaction, and operating office equipment. The role demands a people-oriented approach with the ability to work on board for extended periods.
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