OCS Specialist - Italy

OCS Specialist, Italy

Location: Bologna

Reports to: Country Manager - Italy

Responsibilities

• Following hands‑on training and OCS Certification in all relevant organ platforms, will apply OCS knowledge during organ retrieval, preservation, transport and assessment according to TransMedics protocols and policies
• To the extent allowable by law, works full‑time on a variable on‑call schedule to ensure coverage of cases that may occur anytime, including nights, weekends and holidays.
• Travels as needed to clinical sites within EU transplant network and potentially other geographies to support OCS cases as described above.
• While supporting OCS cases, communicates regularly with the TransMedics EU Clinical Programs and Training Lead to relay real‑time updates and elevate issues
• Supports national and regional events by providing clinical expertise to the sales team, customers, and prospective customers
• Prepares (with support and review of senior colleagues) and presents internal case reviews following the use of OCS
• Manages equipment stored at logistics hub in Bologna on a weekly basis (preventative maintenance, inventory counts and testing)
• May support site initiation, assist with refresher training and provide clinical guidance to clinical users
• Collaborates with cross‑functional TransMedics departments in driving adoption of the OCS technology in the Italian market and potentially beyond
• Assists with delivering training to the sales team about OCS functionality
• Conducts literature analysis and presents findings to management
• Conducts market and competitive analysis
• May attend national and international congresses
• Performs other TransMedics tasks and duties as required

Requirements

• Must be fluent in written and spoken Italian and English
• Must reside close to one of the hubs
• Must hold a degree in Techniques of Cardiocirculatory Pathophysiology and Vascular Perfusion (or equivalent) plus at least 3 years of relevant experience in a clinical setting or BSN with experience in CVICU, CVOR, CATH LAB, ED, or Transplant or equivalent combination of education and experience
• Must be highly flexible and willing to support sites on nights, holidays and weekends, as needed
• Must be detail oriented with strong organizational skills
• Outstanding interpersonal and communication skills, with proven ability to establish and maintain long term trusted relationships (internally and externally)
• Excellent customer facing and customer engagement skills
• Strong work ethic and accountable for personal & organizational results
• Proven track record of working calmly and professionally in a fast‑paced, high‑pressure environment
• Ability to adjust to changing priorities.
• Computer literacy with Microsoft Office, Concur expense management

Benefits

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

Equal Employment Opportunity Statement

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.