OCS Specialist - Italy (Rome)

Job Title: OCS Specialist, Italy

Location: Rome

Reports to: Country Manager - Italy

Responsibilities

• Following hands‑on training and OCS Certification in all relevant organ platforms, apply OCS knowledge during organ retrieval, preservation, transport and assessment according to TransMedics protocols and policies.
• Work full‑time on a variable on‑call schedule to ensure coverage of cases that may occur anytime, including nights, weekends and holidays.
• Travel as needed to clinical sites within the EU transplant network and potentially other geographies to support OCS cases.
• Communicate regularly with the TransMedics EU Clinical Programs and Training Lead during OCS cases to relay real‑time updates and elevate issues.
• Support national and regional events by providing clinical expertise to the sales team, customers, and prospective customers.
• Prepare (with support and review of senior colleagues) and present internal case reviews following the use of OCS.
• Manage equipment stored at the logistics hub in Rome on a weekly basis (preventative maintenance, inventory counts and testing).
• Assist with site initiation, refresher training and provide clinical guidance to clinical users.
• Collaborate with cross‑functional TransMedics departments to drive adoption of the OCS technology in the Italian market and potentially beyond.
• Assist with delivering training to the sales team about OCS functionality.
• Conduct literature analysis and present findings to management.
• Conduct market and competitive analysis.
• Attend national and international congresses as required.
• Perform other TransMedics tasks and duties as required.

Requirements

• Fluent in written and spoken Italian and English.
• Reside close to one of the hubs.
• Hold a degree in Techniques of Cardiocirculatory Pathophysiology and Vascular Perfusion (or equivalent) plus at least three years of relevant experience in a clinical setting, or a BSN with experience in CVICU, CVOR, CATH LAB, ED, or transplant, or an equivalent combination of education and experience.
• Highly flexible and willing to support sites on nights, holidays and weekends as needed.
• Detail oriented with strong organizational skills.
• Outstanding interpersonal and communication skills, with proven ability to establish and maintain long‑term trusted relationships (internally and externally).
• Excellent customer‑facing and customer engagement skills.
• Strong work ethic and accountability for personal and organizational results.
• Proven track record of working calmly and professionally in a fast‑paced, high‑pressure environment.
• Ability to adjust to changing priorities.
• Computer literacy with Microsoft Office and Concur expense management.

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.