Onsite Facility Specialist Receptionist – CATEGORIE PROTETTE L.68/99

Onsite Receptionist

Department: Facility

Location: ADP Torino

Reports to: Facility Manager

Job Purpose: Providing high level of onsite reception service, being the first contact with the company. Adequate and proactive attitude towards local and international visitors/clients as well as the employees. Support on safeguarding and enhancing ADP’s assets, brand and reputation.

Key Responsibilities and Tasks

Reception and Switchboard

• Taking care of facilities related to onsite guest reception and welcome
• Switchboard management in accordance with other receptionists based at the other locations in Italy
• Maintenance Teams/Vendors welcome and registration/feedback collection following their onsite activity

Mail and Postage

• Registration and distribution of inbound mail
• Deliveries via courier booking/tracking and paper boxes arrangements
• Onsite management of mail in/out – franking operation and counting tracking to be shared with ADP Finance Team

Meeting Rooms

• Setting the layout of the meeting rooms and cooperating with IT department referencing meeting rooms procedure
• Provide support with Meeting‑Room‑Booking system in case of need
• Provide support to ADP Teams with their guests

General Facilities

• Facilities Ticketing Tool management
• Onsite Facility focal‑point and collector for special maintenance requests, complaints related to defects
• Maintenance emergency call‑out management
• Being the onsite contact for the Physical Security Central Team in case of local test
• Stationary purchasing procedure
• Supporting the Business in various day‑to‑day activities/requests
• Support local GETS Team with peripherals distribution/collection
• ADP assets management liaising with local ADP Finance Team

Events

• Manage catering services requests
• Provide Facilities support with preparation of events in case of need

Training Department Support

• Onsite training/educational material collection and distribution
• Support to Trainers in case of need (training records collection)

Health & Safety

• Being the onsite contact for Safety
• Support to the occupational physician, when needed
• Appropriate support to the Facility team in case of emergencies/urgent issues as they arise locally

Skills and Knowledge

• Ability to interact with visitors in proper professional manner
• English fluent
• Collaborative and proactive attitude, able to identify priorities
• General knowledge of facilities equipment and facility procedures
• General knowledge in the use of computer systems
• Ability to identify and recognise unsafe conditions or work practices
• Ability to identify problems, provide support
• Ability to cope with stress

Education and Experience

• At least 5 years experience in equivalent role in multinational company
• English is a must
• Organisation and communication skills
• Team working skills is a must

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.