Operations Assistant, Part-Time - Florence, Categorie Protette (L. 68/99)

With a passion for the brand and professionalism, you will be responsible for effectively and efficiently supporting the store back‑of‑house operations.

RESPONSIBILITIES

Responsible for all aspects of inventory control, including receiving and handling stock orders from hub or warehouse, ensuring accuracy of products received, and reporting any discrepancy.

Supporting the sales team by retrieving stock in a timely manner, including omnichannel and stock pullback.

Keeping back‑of‑house tidy and compliant with Retail Operations and Standards.

Quality control on all products at all times and reporting any issues to store lead.

Support aftersales processes (alterations, repairs, personalisation) to elevate the client experience.

Ensure all stockroom equipment is working and fully operational, raising concerns through Ask services immediately.

Ad hoc administration including answering telephone calls, responding and liaising with customer service, stationery, and supermarket orders, and general administrative tasks.

Ad hoc requests from store management to support events, visual merchandising, stock taking, and other duties.

PERSONAL PROFILE

Excellent organisational skills and meticulous attention to detail.

Excellent communication skills, both verbal and in writing.

Intermediate computer skills in core Microsoft software.

Previous experience with SAP desirable.

Ability to work well in a team.

Ability to work in a busy team environment.

Burberry is an Equal Opportunities Employer and, as such, treats all applications equally and recruits purely on the basis of skills and experience.

#J-18808-Ljbffr