Operations Excellence Leader: SOPs, QA & CI

A leading insurance firm in Italy is seeking a Head of Operations & Continuous Improvement to enhance operational effectiveness. The role involves mapping and standardizing processes into SOPs, establishing a Quality Assurance framework, and fostering a culture of continuous improvement. Ideal candidates will have over 7 years of relevant experience, fluency in Italian and English, and strong skills in process management. This position offers the chance to significantly impact operational efficiencies and team training.
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