Operations Manager – Global Business Unit

About the Role

Ports1961 is seeking an Operations Manager to join our Logistics and Operations Team in Milan.

Key Responsibilities

• Day to Day of all the logistics’ flows
• Handling the IT tools and processes
• Managing budgets for Logistics and IT Departments
• Analyzing operational data and optimize staffing and production capacity
• Analyzing the current business operations and processes to identify the bottlenecks and inefficiencies
• Maintaining a working knowledge of the industry including challenges and opportunities in the sector
• Working closely with other Heads of Departments (Finance, Merchandising, HR, Wholesale and HQ Logistics) to improve efficiency
• Designing new processes to improve the quality or increase productivity and profitability
• Working closely with the executive team to align operational strategies with business goals
• Collaborating with IT teams to implement systems that enhance logistics performance, shorten delivery times and improve customer satisfaction
• Planning and executing the ERP transition/migration
• Implementing a Customer Service team for Wholesale clients

Qualifications & Skills

• Minimum 5-7 years of experience in logistics, preferably within the fashion industry.
• Strong proficiency in Microsoft Office, particularly advanced Excel.
• Highly organized with strong attention to detail.
• Proactive mindset with a problem-solving attitude.
• Fluency in Italian and proficiency in English.

What We Offer

• A dynamic and international team within a global luxury group.
• A young and flexible work environment that encourages innovation.
• A stimulating and collaborative workplace with opportunities for professional growth.
• The ability to contribute to process improvements and internal efficiencies.
• A permanent contract.

At Ports1961 , we are committed to diversity and inclusion , fostering a workplace where your talent can thrive and contribute to both your personal growth and our collective success.