Operations Specialist - Nights

Time Type: Full Time We are looking for a hands-on and proactive team member to support our Road Logistics team in ensuring smooth day-to-day operations, delivering excellent customer service, and continuously improving transport processes. Your role will be to support smooth and efficient supply chain operations through hands-on shipment management and close coordination with internal and external stakeholders. You will ensure reliable day-to-day operations while delivering a high level of customer service through proactive and responsive communication. You'll be expected to manage and monitor shipments within our transport management system (TMS), ensuring that all activities are carried out in line with established SOPs and QHSE standards. In addition, you will handle deviations, delays, and customer enquiries in a proactive manner, ensuring quick resolution and transparency throughout the process. Your responsibilities will also include managing complaints and supporting invoicing processes to ensure accuracy and customer satisfaction. At the same time, you will contribute to the continuous improvement of our operations by identifying opportunities to enhance processes, optimize capacity, and improve cost efficiency. Have at least two years of experience in road logistics or freight forwarding Be customer-oriented, solution-driven, and able to perform well under pressure Have a very good command of English; knowledge of French and/or German is an advantage We have an informal way of communicating and a dynamic and flexible working environment. Please send your CV and application in English to the following email DSV – Global transport and logistics Working at DSV means playing in a different league. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.