Order Management Representative

About Astronergy

Astronergy, a subsidiary of CHINT Group , is a leading global manufacturer of PV cells and modules founded in 2006 . As one of the earliest private enterprises in China’s PV sector, the company is committed to creating a sustainable, net-zero carbon world through solar power.

With a strong focus on R&D, production, and sales , Astronergy continuously delivers its ASTRO N series high-efficiency modules, widely applied in utility-scale, commercial & industrial, and residential PV projects.

Astronergy has established 11 manufacturing bases worldwide (including Türkiye and Thailand ) and operates in 140+ countries , with sales offices across Europe, the Americas, Asia-Pacific, and Africa.

Recognized as a Bloomberg NEF Tier-1 Manufacturer , Astronergy has been awarded “Top Performer” by Kiwa PVEL eight times and named “Top Brand PV 2023” by EUPD Research in key markets including Germany and South Africa.

Website:

Location: Rome OR Berlin

Department: Overseas Sales Operations / Europe CSR Team

Reporting Line: Sales Operation Manager at Berlin, Germany

About the Role

Astronergy is seeking a detail-oriented International Order Management Specialist to join our Overseas Sales Operations team in Türkiye. The role will be responsible for managing the end-to-end order lifecycle for international customers, including order review, shipment coordination, receivables management, and cross-department communication. This is an exciting opportunity to contribute to a fast-growing renewable energy company in a global and multicultural environment.

Key Responsibilities

Order Review & Confirmation

• Review and confirm sales orders to ensure accuracy and compliance.
• Manage order evaluations in CRM/SAP, including changes and cancellations.

Customer Communication & Coordination

• Maintain timely communication with customers regarding order status, shipment schedules, and logistics.
• Support sales teams with contracts and price confirmation documents.
• Collaborate with production, logistics, and finance departments to resolve execution issues.

Delivery & Shipment Management

• Place production requests through CRM and SAP systems.
• Prepare export bookings and inform customers of vessel schedules.
• Process shipment requests and overseas warehouse release instructions.

Receivables & Documentation

• Manage accounts receivable via CRM/SAP platforms.
• Prepare and issue invoices (commercial, pro forma) and settlement documents.
• Handle LC documentation according to international trade terms.
• Archive contracts, invoices, and related documentation.

Reporting & Data Management

• Maintain and generate regular reports on delivery schedules, order execution, fulfillment, and