Partnership & Retail Coordinator

Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue that ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the acquisition, re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country.

What we are looking for:

In the role of Partnership & Retail Coordinator you will provides strategic support in the development and execution of marketing partnerships and retail initiatives and collaborates cross-functionally with internal teams and external partners to contribute to brand awareness, visibility, and business development.

Key responsibilities:

• Support the Strategic Marketing Director in developing a worldwide partnership timeline aimed at brand elevation and HNWI client recruitment.
• Identify relevant luxury, lifestyle, fashion, and design brands for potential partnerships and co-branded activations to amplify the brand reach and visibility of all assets.
• Lead end-to-end partnership lifecycle, from ideation and pitch to execution and performance analysis. Work cross functionally with key departments to ensure delivery of the projects on time and on budget.
• Manage external partners, agencies, and internal stakeholders to ensure flawless execution of brand collaborations and campaigns.
• Collaborate with PR, digital, and operations teams to integrate partnerships across all touchpoints.
• Work with Branding team to create effective messaging, sales tools, and POS collateral for all third-party collaborations.
• Set KPIs and measure the success of partnership initiatives, providing regular reports and insights. Optimize future collaborations based on data, feedback, and evolving market trends.
• Build a yearly calendar of Retail collection launches for all Italian assets, anticipating future needs and giving visibility to all involved parties.
• Coordination of merchandising and operational Retail plan in collaboration with Orient Express central team.
• Identify opportunities for new product categories and brand collaborations to drive substantial growth, using market research and customer feedback.
• Collaborate with Branding and Interior Design team for VM of Retail products for all assets.
• Project manage the production side of packaging, stationery and labelling linked to the Retail project. Work with Purchasing and Branding team to prepare a brief to share with suppliers, to compare costs and product quality.
• Long term, management of an eCommerce digital platform for Retail for all assets, in collaboration with Orient Express central team.
• Work with the eCommerce and Digital teams to support online Retail initiatives, including content, CRM, and paid campaigns.
• Creation of a Retail Excellence manual for product and staff training.
• Give visibility to stakeholders on the activities implemented.
• Deliver on brief, on time and on budget.

Requirements:

• Bachelor's degree in Business, Marketing, Hospitality, or related field.
• 2–4 years of experience in partnerships, retail coordination, or hospitality marketing.
• Strong communication and negotiation skills.
• Ability to manage multiple projects and stakeholders simultaneously.
• Experience in the hospitality or luxury retail sector is a strong advantage.
• Fluent in English; knowledge of other languages is a plus.

Our company is committed to diversity and inclusion. We encourage applications from all qualified individuals, regardless of gender, age, nationality, or background. By applying, you consent to the processing of your personal data in accordance with GDPR (EU Regulation 2016/679) and applicable national laws.