Payments Analyst @ YOOX

Overview

LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX and THE OUTNET, jointly comprising the off-price segment of LuxExperience, are the leading destinations for multi-brand off-season online luxury shopping. The NYSE listed group operates in key markets worldwide. YOOX is the multi-brand digital platform for long-lasting fashion, design and art, offering a curated edit of past-season collections and unique pieces. Since 2000, YOOX has built a global community of style-conscious customers, making luxury more accessible beyond seasonal cycles. Its model combines value, extended product lifecycle and a broad assortment across womenswear, menswear, kidswear and lifestyle. Through creative brand collaborations and cultural initiatives, the platform connects product with self-expression and enables more personal and meaningful ways to experience fashion. YOOX is part of LuxExperience, the leading digital, multi-brand luxury group.

Position

YOOX is seeking a talented Payments Analyst to join the Payments and Treasury team within the Finance Department.

Location

Location: Our offices in Zola Predosa (Bologna), Italy

Department

Finance / Global Payments Management

Reporting to

Head of Payments & Treasury

Working Model

Hybrid

Contract Type

Permanent

Potential Start Date

May / June 2026

Responsibilities

• Daily routine focused on the reconciliation process of the payment bills provided by the payment providers and related collections.
• Management and control of online customer payments by recording the relevant transactions (automated flow) and potential manual adjustments, when needed (cash, credit card and other methods of payment).
• Monthly closing activities under Payments team accountability (fiscal year ending on June 30th).
• Analyze online customer open documents (matrix, aging) and follow up to clear outstanding balances.
• Deal with payment providers regarding collections, refunds, set-up of new merchant accounts, and supporting documents for reconciliation.
• Cooperate with Tech Department for the development of new payment processes and/or bug fixing.
• Provide data and documents for reporting, internal and external audits purposes.

Qualifications and Skills

• University degree (or High School Diploma) in Finance or related field
• Proficient knowledge of Excel and Office applications
• Knowledge of ERPs (MS Navision highly preferred)
• At least B2 level of English (written and spoken)
• Flexibility, dynamism, proactive approach
• Interpersonal skills (enjoying teamwork)
• Ability to work under pressure with strict deadlines

Equal Opportunity Statement

LuxExperience is an equal opportunities employer. We encourage people with diverse backgrounds to apply. We recognize and celebrate the benefits of diversity in our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, disability status, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please advise us accordingly.

Additional Details

Experience Level: Entry level

Workplace Type: Hybrid