PC CDIO Focus Market Digital Lead – Italy Rom, Italien

PURPOSE OF THE ROLE

Leads the focus market cross-BU UniOps digitisation plan and business deployment. Manages cross-functional teams to deliver digitally enabled outcomes on time and within budget, ensuring integration and embedment in the focus market for growth, savings, and operational effectiveness.

MAIN RESPONSIBILITIES

• Accountable for the end-to-end UniOps plan for the market or country, spanning multiple business units and products.
• Facilitates cross-BU prioritisation forums with BU CDIOs to align on the plan.
• Leads business deployment of products within the national or country scope, working closely with product teams to ensure outcome delivery.
• Manages business deployment, optimises performance, and mitigates risks.
• Acts as the primary contact/support for UniOps in the focus market, especially where BU roles are limited.
• Ensures operational continuity.
• Handles local incident/crisis management, including cyber, privacy, regulatory, and customer issues.
• Gathers feedback from market/stakeholders and advocates for user-centric solutions.
• Oversees integration of digital technologies to improve operational efficiency and customer experience.
• Sits on the country leadership team if not covered by BU CDIO; supports regional BU CDIOs on regional agenda items.
• Identifies opportunities to leverage AI and automation to enhance productivity, growth, or operational effectiveness.

EXPERIENCE & QUALIFICATIONS

Necessary

• In-market engagement and partnership experience.
• Prior experience in a commercial role.
• Leadership in tech or data analytics.
• Experience in driving end-to-end UniOps plans across business units and products.
• Ability to lead cross-BU prioritisation forums with BU CDIOs.
• Experience in product deployment, insight generation, and strategic actions.
• Experience as part of a country leadership team and preparing for leadership meetings.

Preferred

• Change management experience.

Skills

• Digital literacy — leading digital programs or products (Data, AI, tech).
• Business acumen across functions.
• Strong leadership, influencing, and stakeholder management skills.
• Program and project management skills.
• Excellent communication, collaboration, and interpersonal skills.

Leadership Skills

• Unilever Behaviors: Passion for high performance, personal mastery, talent catalyst, consumer love, business acumen.

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