Presales Engineer

About Us:

• EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.
• EcoFlow Europe is now actively participating in the innovation of residential energy storage and use technology, bringing Smart , Flexible and Reliable residential power solutions to thousands of homes.

Our Vision:

Our vision is to power a new world. It's a call to the future—an aspirational, technology-driven, eco-friendly future shared by everyone.

Our Mission:

Our mission from day one is to provide smart and eco-friendly energy solutions for individuals, families, and society at large. We are, were, and will continue to be a reliable and trusted energy companion for users around the world.

Your career with us:

At EcoFlow, we are all innovators with a diverse set of backgrounds, skill sets, interests and needs, united in the mission to Power a New World . Here, you will:

• Find reliable peers, savvy mentors and see new career perspectives;
• Meet new challenges, solution possibilities and chances to show yourself;
• See wider, grow faster and to be outstanding.

We're now looking for a Presales Engineer, this position is full-time and remote from Italy .

Your challenges:

• Support business development in generating more leads through roadshows or workshops.
• Act as the technical expert during sales pitches and meetings by handling all technical communication and introduction of solutions.
• Build and maintain relationships with EcoFlow partners. You build trust thanks to your in depth technical knowledge as well as understanding of client requirements.
• Prepare technical materials/presentation slide deck required for pre-sale support.
• Via effective product training and close interaction, ensure all business partners of EcoFlow have a clear understanding of the key USPs of EcoFlow products & services.
• Collect valuable feedback & insights from clients and partners and work closely with R&D team to continuously improve EcoFlow products.
• Provide insights and suggestions base on your technical know-how, help partners to customize solution in order for them to achieve commercial success.

Your profile includes:

• Bachelor's degree or above with major in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
• At least 3 years of experience in customer communication and pre-sale technical support roles. A minimum of 3 years working experience in the Residential Energy Storage industry field is preferred.
• Strong self drive and proactiveness, able to work independently as well as team work spirit across diverse teams & departments.
• Great communiation skills, enjoys customer facing, comfortable speaking or delivering training to a group.
• Ability to listen and understand customer needs as well as the ability to think and find solutions independently.
• Natural Interest or passion in this industry is a huge plus, willingness to continuously learning, capability to grasp new and complex inforamtion and knowledge in a rapid changing enviroment.
• Fluency in English and Italian is a neccessity, other language skills such as French, Italian, Polish, Dutch are a plus.