Product Knowledge Manager (Global) H/F
Descrizione dell'offerta
Product Knowledge Managers are product experts on an Agicap product scope. Your goal is to make sure that the users are getting the most value from the product. The PKM levers three missions to reach this goal: support, knowledge, and project.
- As a product support, tackle any product & tech issues raised by the business teams that prevent our customers from using their full potential.
- As a product expert, provide top‑notch product training and documentation to the business teams so they can better leverage all the product capabilities.
- As a project manager, use your knowledge from the other missions to suggest and conduct impactful projects that will enable the users to get more value from the product.
Your role is key in our organization as a pivot between customer success, sales and product / tech teams.
Requirements
- You are graduated from a top engineering school
- You are fluent in English + French or Italian is a bonus
- You are customer, problem and impact oriented
- You have a first experience in a tech environment
- You demonstrate methodological rigor
- You have a strong team spirit and have experience working with CS, sales, tech, PM, marketing teams
- You are an excellent communicator and are able to share your vision
- You are ambitious and the startup mindset attracts you
What we offer
- Salary package, depending on the localisation between (Lyon, Lisbon, Milano)
- Swile restaurant vouchers
- 100% of public transport pay-back
- New Modern office in Lyon
- A key moment to join a fast‑growing scale‑up
- An empowering entrepreneurial framework with lots of autonomy
- A daily challenge for managers and CEOs of society Mid‑Market
- A sustained and passionate work atmosphere with a real team spirit to get Agicap off the ground internationally
AGICAP s'engage à offrir des opportunités égales à tous, nous cultivons un environnement de travail inclusif qui valorise la diversité!
30000 - 42000 EUR a year
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