Product Manager - ECR (Electronic Cash Register)

Experteer Overview

As Product Manager ECR, you drive the evolution of POS and retail software/hardware portfolios for the Italian market. You own the roadmap from concept to launch, coordinating with software, hardware, compliance, and marketing teams to deliver compliant, user-friendly solutions. You’ll lead cross-functional efforts to evolve fiscal-compliant checkout and omnichannel experiences. This is a chance to shape digital payment solutions at a European leader and contribute to scalable, innovative retail tech.

Responsibilities

• Define and manage the product roadmap for POS systems and related retail software, translating requirements into detailed specs and user stories
• Monitor product lifecycle and track success metrics, ensuring timely releases with cross-functional teams
• Ensure compliance with Italian fiscal regulations and collaborate with tax authorities and certification bodies
• Oversee integration of POS software with payment systems, ERPs, and e-commerce platforms for omnichannel experiences
• Partner with engineering (Agile/Scrum) and UX/UI teams to optimize checkout flows and training materials for internal teams
• Support Sales, Support, and Customer Success with documentation and demonstrations
• Conduct market research and competitive analyses to identify trends in POS, checkout tech, and digital payments

Qualifications

• +7 years as Product Manager/Owner in POS, retail/hospitality software, or ERP
• Deep understanding of Italian fiscal compliance workflows (Telematic Recorders, XML files, electronic invoicing SDI)
• Hardware & IoT lifecycle experience with checkout devices and communication protocols
• Strong knowledge of Agile (Scrum/Kanban) and PM tools (Jira, Confluence, Productboard)
• Data-driven decision making with quantitative and qualitative insights
• Excellent communication and leadership to influence across teams
• Native or fluent Italian; professional English

Benefits

• Hybrid work and flexible hours
• Meal vouchers and transport support
• Gym membership and private health insurance
• Pension fund and NexiMe benefits platform
• Parental leave and caregiver support
• Learning & development opportunities