Professional Services Consultant

As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and militaries for incident response and threat hunting.

We are looking for someone who leverages in-depth industry knowledge of the business environment and various technical solutions to assist the customer to gain market share and increase operational efficiencies. You will provide technical and consultative leadership for Consulting technical solutions opportunities on a range of complex engagements, focused on an industry or service offering.

Responsibilities

• To provide technical and consultative services on NetWitness solutions on a range of complex consulting engagement projects.
• These projects may include conducting workshops, analyzing requirements, developing solution design and recommendations, documentation, and delivering training of NetWitness solutions for the customer.
• Works closely with project managers (or acts as project manager), other personnel, and the customer to ensure a smooth project implementation and transition from start to completion.
• Delivers services both independently as well as in a team environment, working closely with NetWitness sales, other personnel, and clients.
• Works on complex projects and manages multiple work streams. Defines and authors deliverables. Delivers projects with approved methodology while adhering to margin, planning, and SOW requirements.
• Leads project quality assurance activities, including technical QA reviews. Understands and adheres to proper escalation and change control procedures. Validates requirements, limited prototyping and functionality design and creates proposals that address current and evolving client requirements.
• May manage or function as technical lead on small to medium projects or workstreams of larger, more complex projects. Understands customer business challenges and provides strategy that addresses long term goals. Independently analyzes large amounts of data, provides logical options, create and delivers correct documentation, sound work products and deliverables to achieve customer satisfaction.
• Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures. Keeps stakeholders informed of activities and issues promptly. Completes end-of-project reports. Provides knowledge