Professional Services Consultant

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As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are used by large enterprises, governments, and militaries for incident response and threat hunting.

We are seeking a candidate with in-depth industry knowledge and technical expertise to assist customers in gaining market share and improving operational efficiencies. The role involves providing technical and consultative leadership on complex engagements, focusing on specific industries or service offerings.

Responsibilities

1. Provide technical and consultative services on NetWitness solutions across various complex projects.
2. Conduct workshops, analyze requirements, develop solution designs, document, and deliver training on NetWitness solutions.
3. Coordinate with project managers, team members, and clients to ensure smooth project execution and transition.
4. Deliver services independently and collaboratively, working with sales teams and clients.
5. Manage multiple work streams, define deliverables, and ensure project adherence to methodologies, margins, and scope.
6. Lead quality assurance activities, including technical reviews, and ensure proper escalation and change control procedures.
7. Possibly manage or serve as technical lead on small to medium projects, understanding customer challenges and providing strategic solutions.
8. Prepare and submit activity reports, manage project documentation, and provide knowledge transfer and training.
9. Create detailed project plans, validate statements of work, and categorize requirements into projects.

Technical Responsibilities

1. Assist customers in threat hunting and detection capabilities.
2. Track threat actors and their TTPs.
3. Develop detection content and use cases within NetWitness for various security tools.
4. Create advanced queries, alerts, dashboards, and reports for threat detection.
5. Identify visibility gaps and recommend improvements.
6. Support customers in increasing detection capabilities and investigating attacks.
7. Contribute to sales project scoping and technical training development.
8. Participate in lab content development, QA, and deployment activities.
9. Deliver webinars and participate in customer training events.

Required Experience/Qualifications

1. Understanding of logging mechanisms for network, security solutions, servers, and databases.
2. Knowledge of networking/security infrastructure and data flow analysis.
3. Strong communication, analytical, and problem-solving skills.
4. Proficiency in logs, events, packets, and incident analysis.
5. Experience with collection methods like Syslog, SNMP, ODBC, LEA, FTP, SFTP.
6. Knowledge of threats, security trends, and policies.
7. Excellent presentation and facilitation skills.
8. Professional English communication skills.
9. Federal security clearance is advantageous.

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