Professional Services Consultant

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As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are used by large enterprises, governments, and militaries for incident response and threat hunting.

We are seeking an individual with deep industry knowledge of the business environment and technical solutions to assist customers in gaining market share and increasing operational efficiencies. You will provide technical and consultative leadership for solutions on complex engagements, focusing on specific industries or service offerings.

Responsibilities

• Provide technical and consultative services on NetWitness solutions across various complex consulting projects.
• Conduct workshops, analyze requirements, develop solution designs and recommendations, document, and deliver training on NetWitness solutions.
• Collaborate closely with project managers, team members, and customers to ensure smooth project implementation and transition.
• Deliver services independently and in team environments, working with sales, personnel, and clients.
• Manage multiple work streams on complex projects, define deliverables, and adhere to methodologies, margins, planning, and SOW requirements.
• Lead project quality assurance activities, including technical reviews, and understand escalation and change procedures.
• Possibly manage or serve as technical lead on small to medium projects or workstreams within larger projects.
• Analyze data, provide logical options, prepare documentation, and ensure customer satisfaction.
• Maintain activity and progress reports, keep stakeholders informed, and complete end-of-project reports.
• Prepare detailed project plans, review SOWs, and categorize requirements into projects.

Technical Responsibilities

• Assist customers in enhancing their threat detection and hunting capabilities.
• Track threat actors and their TTPs.
• Identify threat actor groups and their techniques, tools, and processes.
• Contribute to cybersecurity best practices, focusing on threat intelligence, hunting, and analysis using NDR, EDR, and SIEM.
• Develop detection content and use cases within NetWitness for various security tools.
• Create advanced queries and alerts to detect adversary actions.
• Design dashboards and reports for threat identification and anomaly detection.
• Assess visibility gaps and recommend improvements.
• Support customers in increasing visibility and detection, collaborating with incident response teams.
• Assist in sales project scoping and provide guidance.
• Contribute to technical course development and assessments.
• Participate in lab and content quality assurance.
• Maintain instructor documentation and prepare lab use-cases.
• Assist with lab deployment and upgrades.
• Deliver or contribute to webinars biannually and participate in customer training events.

Required Experience/Qualifications:

• Understanding of logging mechanisms for network, security solutions, servers, and databases.
• Knowledge of networking and security infrastructure.
• Ability to analyze data flow in topologies.
• Strong communication skills, both verbal and written.
• Analytical and problem-solving skills.
• Understanding of logs, events, packets, and incidents.
• Experience with collection methods like Syslog, SNMP, ODBC, LEA, FTP, SFTP.
• Knowledge of threats, security trends, and policies.
• Excellent presentation and facilitation skills.
• Professional proficiency in English.
• Federal security clearance is a plus.