Professional Services Consultant

Responsibilities

• Assists the Customer during the Think and Build phases of a project
• Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
• Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
• Tests Fortinet solutions and verifies system behavior
• Participates to interoperability/integration testing of devices that interact with Fortinet products
• Recommends and implements Fortinet best practices
• Resolves and/or escalates technical issues in a timely fashion
• Delivers general knowledge transfer to client staff.
• Develops and maintains core competency on Fortinet’s product line and technologies.

Requirements

• 7+ years of experience in LAN/WAN/Network Security Products.
• Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.
• Experience in complex routing and WAN environments where BGP, OSFP is a requirement.
• Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
• Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)
• Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).
• Excellent communication and technical documentation skills.
• Proven ability to work independently as well as in a team in a collaborative environment.
• Positive customer service attitude with excellent soft skills.