Professional Services Consultant

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As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are used by large enterprises, governments, and militaries for incident response and threat hunting.

We are seeking a candidate with in-depth industry knowledge and technical expertise to assist customers in gaining market share and improving operational efficiencies. The role involves providing technical and consultative leadership on complex engagements, focusing on specific industries or service offerings.

Responsibilities

1. Provide technical and consultative services on NetWitness solutions across various complex projects, including workshops, requirements analysis, solution design, documentation, and training.
2. Collaborate with project managers and clients to ensure smooth project implementation and transition.
3. Deliver services independently and as part of a team, working closely with sales and other personnel.
4. Manage multiple work streams on complex projects, define deliverables, and adhere to project methodologies and budgets.
5. Lead quality assurance activities, including technical reviews and validation of requirements.
6. May serve as a technical lead on small to medium projects, understanding customer challenges and providing strategic solutions.
7. Maintain activity reports, keep stakeholders informed, and provide knowledge transfer and training.
8. Develop detailed project plans, validate statements of work, and categorize requirements.

Technical Responsibilities

1. Assist customers in threat hunting and detection capabilities.
2. Track threat actors and their tactics, techniques, and procedures.
3. Develop detection content and use cases within NetWitness for various security tools.
4. Create advanced queries, alerts, dashboards, and reports to identify threats.
5. Assess visibility gaps and recommend enhancements.
6. Support sales scoping and contribute to course development and content creation.
7. Participate in lab and content quality assurance, and maintain instructor materials.
8. Support lab deployments, upgrades, and deliver webinars and training events.

Required Experience/Qualifications

1. Understanding of logging mechanisms for network, security solutions, servers, and databases.
2. Knowledge of networking and security infrastructure and data flow analysis.
3. Strong communication, analytical, and problem-solving skills.
4. Proficiency in log, event, packet, and incident analysis.
5. Experience with data collection methodologies such as Syslog, SNMP, ODBC, LEA, FTP, SFTP.
6. Knowledge of security threats, trends, and policies.
7. Excellent presentation and interpersonal skills, professional English communication.
8. Federal security clearance is a plus.

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