Professional Services Consultant

As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are used by large enterprises, governments, and militaries for incident response and threat hunting.

We are seeking a candidate with in-depth industry knowledge and technical expertise to assist customers in gaining market share and increasing operational efficiencies. The role involves providing technical and consultative leadership on complex engagements, focusing on specific industries or service offerings.

Responsibilities

• Provide technical and consultative services on NetWitness solutions across various complex projects.
• Conduct workshops, analyze requirements, develop solution designs and recommendations, document, and deliver training on NetWitness solutions.
• Collaborate with project managers, team members, and clients to ensure smooth project implementation and transition.
• Deliver services independently and as part of a team, working closely with sales and other stakeholders.
• Manage multiple projects and work streams, define deliverables, and adhere to approved methodologies, margins, and scope.
• Lead quality assurance activities, including technical reviews and adherence to escalation and change procedures.
• Possibly manage or serve as a technical lead on small to medium projects, understanding customer challenges and providing strategic solutions.
• Prepare and maintain activity reports, progress updates, and end-of-project documentation. Provide knowledge transfer and training.
• Create detailed project plans, review statements of work, and categorize requirements accordingly.

Technical Responsibilities

• Assist customers in threat hunting and detection capabilities.
• Track threat actors, tactics, techniques, and procedures (TTPs).
• Identify threat groups, their tools, and methodologies.
• Advise on cybersecurity best practices related to threat intelligence, hunting, and analysis using Network (NDR), Endpoint (EDR), and Log (SIEM) solutions.
• Develop detection content and use cases within NetWitness for various data sources.
• Create advanced queries and alerts to identify adversary activities.
• Design dashboards and reports for threat detection and analysis.
• Assess client visibility gaps and recommend improvements.
• Support customers in enhancing detection and investigation capabilities, collaborating with incident response teams.
• Contribute to sales project scoping and provide technical guidance.
• Assist in developing training content, assessments, and participate in lab content QA.
• Maintain instructor documentation and prepare lab use-cases and deployments.
• Deliver webinars and participate in customer training events as needed.

Required Experience / Qualifications

• Understanding of logging mechanisms for network, security solutions, servers, and databases.
• Strong knowledge of networking and security infrastructure.
• Ability to analyze data flow within network topologies.
• Excellent communication skills, including verbal, written, and presentation skills.
• Analytical thinking and problem-solving abilities.
• Understanding of logs, events, packets, and incidents.
• Experience with data collection methodologies such as Syslog, SNMP, ODBC, LEA, FTP, SFTP.
• Knowledge of current threats, security trends, and policies.
• Effective presentation and workshop facilitation skills.
• Professional proficiency in English.
• Federal security clearance is a plus.