Project Manager

Introduction

Serco is a trusted leader in Space Services, with a proud history spanning over 55 years and a track record of supporting more than 50 space missions for world‑renowned agencies like ESA and NASA. Our expertise covers the entire space lifecycle—from satellite testing and launch services to spacecraft operations, space surveillance, and data management—making us a key partner in advancing national strategies and driving innovation in the New Space era.

The Community You Will Join

You will work in an international, diverse team, surrounded by top‑tier scientists, engineers, and technical experts who inspire and challenge you every day. You’ll have ongoing opportunities to grow through specialized training and professional development tailored to the space sector.

The Difference You Will Make

You will contribute directly to Europe’s most exciting space programmes, from Earth observation and climate monitoring to satellite navigation and space safety. Your work will play a vital role in ensuring mission success, enabling better decision‑making on Earth and driving innovation in orbit.

Your Mission

In this role, you will manage projects in the field of Earth Observation, ensuring that activities are planned, coordinated, and delivered on time, within scope, and according to quality standards, while working in a dynamic and international environment. You will oversee the full project lifecycle, including planning, execution, monitoring, and reporting, while coordinating technical and operational activities, facilitating communication among stakeholders, and supporting decision‑making processes across multidisciplinary teams. You will contribute to risk management, resource planning, and continuous improvement of project processes. The position requires a structured and solution‑oriented mindset, the ability to work both independently and within multicultural teams, and strong communication skills for fast‑paced environments.

What You Bring To The Mission

• Bachelor’s or Master’s degree in Computer Science, IT, Software Engineering, Aerospace Engineering, or a related field.
• Strong ability to establish and maintain relationships with customers, consortium partners, and third‑party providers.
• Proactive management of challenges, ensuring services run smoothly and objectives are met.
• Effective resolution of operational problems and customer complaints, maintaining stakeholder trust.
• Tracking and reporting of SLAs and KPIs to align with performance goals.
• Preparation and presentation of regular reports to customers and senior management.
• Development of project proposals and expansion of current service contracts.
• Leadership of the Service Desk team, including organization of meetings and reviews.
• Execution of the Risk Management Process to proactively manage risks.
• Coordination of day‑to‑day technical activities, balancing schedules and costs, and improving operational standards.
• Production of documented operational procedures and assurance of requirement compliance at all milestones.

What We Offer: More Than Just a Job

We provide a benefits package that includes hybrid working flexibility, full health and life insurance, and discounts at selected shops, among other advantages.