Quality Supervisor - FIXED TERM 18 MONTHS

⚠ PLEASE READ BEFORE APPLYING ⚠

Valid Driver license required , regular travels around Italy,

Please submit your CV in English

Ideal location is Milan, but open to candidates living in the North,

This is a 18 moths temporary contract ,

**YOUR MISSION**

Enhance visibility of product and service quality at an operational level, focusing on Acceptable Quality Level (AQL) and process compliance at CHEP Service Centers and the 3PL network.

Promote a quality-driven culture by supporting the quality management system through product and process audits.

Act as a key customer liaison, providing timely support and resolution for quality-related issues.

** YOUR GOALS **

• Implement the Quality Audit program at CHEP-owned and subcontracted plants, aligning with the quality team's objectives.
• Develop and deliver Quality and Compliance Training materials to operations personnel, fostering adherence to quality standards.
• Act as a customer facing representative of Chep in all quality matters, leading resolution of issues through the root cause corrective action process
• Establish and enforce compliance with Quality Best Practices, Standard Procedures, and materials at regional CHEP and 3PL Service Centers.
• Conduct unannounced compliance audits of Service Centers, covering both product and process aspects.
• Support product and process strategies and rollouts to enhance quality standards across operations.
• Assist in product and service failure investigations at CHEP operations, driving resolution and providing coaching where needed.
• Investigate and document field intelligence, focusing on metrics such as AQL, QMS compliance, and damage ratios.

** WHAT WE ARE LOOKING FOR**

• 3-5 years’ experience in Quality or Continuous improvement specialized role.
• Lean Six Sigma certification(s) preferred
• Prior experience in a plant or quality supervisory role
• Fluent English and Italian,
• Demonstrated ability to work in a challenging environment.
• Understanding of supply chain practices and metrics.
• Knowledge and experience of quality control program implementation.
• Organizational and time management skills

** WHAT WE OFFER **

Attractive salary plus annual bonus based on Performance,

Company car

Lunch Voucher

Flexible Working of hybrid model,

Opportunity to take part in the Brambles share programme

Monthly Webinars around Technology, Supply Chain, Mental health, etc.

Get a referral bonus sharing the best Talent around you,

A personal growth plan with a focus on training and coaching, a place for you within an international organization where there is a family business atmosphere