Descrizione dell'offerta
With a strong will to solve problems in food, water and the environment, we have leveraged our strength as a manufacturer and a solutions provider. From agricultural and industrial machinery, and overall water solutions, to any other living environment solution, our question, and our challenge was always the same: what can we do to meet the demands and enhance our lives for tomorrow?
Explore this exciting career opportunity and join us on the journey as we seek to be an “Essentials Innovator for Supporting Life”.
We are looking for a motivated and service‑oriented professional to join our Tractor Service Department. As part of an international after‑sales organization, the new team member will contribute to strengthening dealer support and enhancing service performance across the assigned region
The new team member will be integrated into the Tractor service department, reporting directly to the Italian Service Manager.
Key responsibilities include giving service support to dealers (regionally based), developing their after-sales business.
Dealer Support : Manage daily technical inquiries from the field, providing expert guidance to dealer service progress, mechanics via telephone, mail and onsite.
Case Management : Oversee the e-service ticket lifecycle and technical reporting, ensuring all troubleshooting and problem-solving protocols are correctly followed.
Dealer Visits : Conduct regular dealer visits to review service-related topics, including field follow-ups, new service bulletins, mandatory campaign progress, and warranty issues. Monitor machine registrations and collaborate with dealers on technical training proposals to encourage the professional growth of their mechanics.
Training : Facilitate technical training sessions (both virtual and in-person). This includes content preparation (online and F2F) and conducting classroom instruction at our Milan headquarters.
The ideal candidate must possess a technical diploma, specifically as a Mechanical Engineering Technician (or equivalent high school technical certification) with after-sales business knowledge.
English Proficiency: Fluency in English (written and spoken) is a requirement for this role.
Additional Languages: French basics is desirable (not mandatory)
Advanced user-level knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint) is required.
Explore this exciting career opportunity and join us on the journey as we seek to be an “Essentials Innovator for Supporting Life”.
We are looking for a motivated and service‑oriented professional to join our Tractor Service Department. As part of an international after‑sales organization, the new team member will contribute to strengthening dealer support and enhancing service performance across the assigned region
The new team member will be integrated into the Tractor service department, reporting directly to the Italian Service Manager.
Key responsibilities include giving service support to dealers (regionally based), developing their after-sales business.
Dealer Support : Manage daily technical inquiries from the field, providing expert guidance to dealer service progress, mechanics via telephone, mail and onsite.
Case Management : Oversee the e-service ticket lifecycle and technical reporting, ensuring all troubleshooting and problem-solving protocols are correctly followed.
Dealer Visits : Conduct regular dealer visits to review service-related topics, including field follow-ups, new service bulletins, mandatory campaign progress, and warranty issues. Monitor machine registrations and collaborate with dealers on technical training proposals to encourage the professional growth of their mechanics.
Training : Facilitate technical training sessions (both virtual and in-person). This includes content preparation (online and F2F) and conducting classroom instruction at our Milan headquarters.
The ideal candidate must possess a technical diploma, specifically as a Mechanical Engineering Technician (or equivalent high school technical certification) with after-sales business knowledge.
English Proficiency: Fluency in English (written and spoken) is a requirement for this role.
Additional Languages: French basics is desirable (not mandatory)
Advanced user-level knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint) is required.
Informazioni aggiuntive
Opportunità: Regional Operations Manager - Southern Italy a Milano, Provincia di milano
Sei alla ricerca di una posizione come Regional Operations Manager - Southern Italy presso Kubota Holdings Europe a Milano? Di seguito trovi tutti i dettagli di questa offerta di lavoro.
Competenze valorizzate
- Excel
- Reporting
Lavorare a Milano
Milano è il principale hub economico italiano, con un mercato del lavoro dinamico e opportunità in tutti i settori, dalla finanza alla tecnologia.