Regional Service Account Manager Italy & Spain

Key Responsibilities

• Develop the commercial sales of the ANDRITZ FB service portfolio in the territory towards achieving the goals, including profitable growth (together to Sales team).
• Propose, develop and implement plans for improving / maximizing FB sales and earnings in the territory and meeting agreed targets and KPI’s, in line with the service execution / AFT strategy.
• Maintain and further develop relationships to potential customers and key accounts in the territory.
• Develop quotes, conduct negotiations and close contracts according to FB’s pricing policy and approval procedures.
• Monitor plan and report market opportunities and sales activities of the service portfolio through ANDRITZ CRM and monthly reports.
• Support and secure successful order transfer with all necessary technical and commercial information.
• Attend relevant events and conferences to build business and stay abreast of industry news to identify opportunities for new business.
• Grow market share in all applications (animal feed, aqua & pet, biomass & waste) and further strengthen ANDRITZ’s brand in the territory.
• Promote knowledge sharing in the territory as well as a structured sales approach.
• Show strong leadership by setting clear expectations and developing the skills and competencies of the employees in the sales and service teams.
• Reinforce the behaviors of #1ANDRITZWay in being a role model to the team and to the whole organization.
• Support to Capital and Aftermarket sales on application matters

Technical Skills

• Machinery / Engineering / Automation skills
• Marketing principles
• Customer Experience principles
• Knowledge of FB Products and business processes on all segment’s animal feed, aqua & pet, biomass & waste
• Track record and proven background in business development and sales of service solutions
• Networking with stakeholders in the relevant territory.
• Experience in using CRM and other sales tools
• Technology skills (ANDRITZ IT and IoT Tools)
• Language skills :
  • English fluency (must have)
  • Spanish fluency (must have)
  • Italian fluency (must have)

Education & Background

• Higher Education/Graduate course in a relevant technical area combined with strong services experience and customer orientation.
• Minimum 10 years of experience working in Services, managing medium and long term contracts preferably in Feed & Biofuel industry (Animal Feed, PET Food and Aqua Feed, Biofuel projects) or similar industries.
• Experience in working in matrix structure.
• Availability for travels (about 50% of working time)

Your Competencies

• Strategic mindset with hands on approach
• Strong Negotiation skills
• Reliable with high ethics
• Communication: Effective verbal, presentation and listening skills
• Capability to establish strong relationships and collaboration with all stakeholders, especially with customers, and to navigate the matrix organization effectively
• Target/result oriented with systematic and energetic working approach, eager to do more
• Leadership and People management, including ability to lead and implement change
• Intercultural and interpersonal competencies, being able to build trust in relationships beyond the region
• A genuine team player with a collaborative mind set
• Proactivity and willingness to take responsibility and work independently as well as within a team

ANDRITZ SEPARATION ITALY S.r.l.

Via C. Ravizza, 58

I-20149 Milano – MI – Italy