RESTAURANT MANAGER
Descrizione dell'offerta
About Us
We are about to inaugurate an exclusive luxury hospitality venue in the heart of Florence, set within a prestigious former Florentine convent. The complex will include a high-end hotel, a top-tier spa – the largest in the city – and two complementary dining concepts:
- A gourmet evening restaurant open to both hotel guests and external clientele
- A dynamic bistro serving breakfast through light lunch, with bar service and options for private events and cocktails
Role Description
We are seeking an experienced and motivated Restaurant Manager , responsible for the operational, organizational, and strategic management of the property’s entire food & beverage offering. This role will play a key part during the pre-opening phase, team building, and the establishment of service standards.
Key Responsibilities
- Oversee and coordinate the activities of the gourmet restaurant, the bistro (breakfast, lunch, bar), and external events
- Define and ensure excellent service standards, in line with the luxury positioning of the venue
- Collaborate with the chef to define the culinary offerings
- Curate every detail of the guest experience to ensure a high level of satisfaction
- Recruit, train, and manage the front-of-house team (maître, waitstaff, bartenders, runners)
- Monitor costs, margins, food & beverage cost, and contribute to budget planning
- Manage reservations and the flow of internal and external guests
- Coordinate with other departments (reception, events, spa, marketing)
- Contribute to the promotion of the restaurant and bistro (events, PR, social media)
Requirements
- Proven experience (minimum 3 years) as a Restaurant Manager or Maître in luxury venues, boutique hotels, or fine dining restaurants
- Leadership, strategic vision, and a strong commitment to service excellence
- Excellent organizational, interpersonal, and problem-solving skills
- Fluent in Italian and English (a third language is a plus)
- Knowledge of food cost dynamics, inventory management, and F&B management software
- Availability to work in shifts, including weekends and holidays
- Positive attitude, polished demeanor, and passion for hospitality
What We Offer
- Opportunity to join a high-profile project from its inception
- Refined, dynamic, and quality-oriented work environment
- Potential for professional growth and development within a growing structure
- Competitive salary based on experience, with performance-based incentives