Retail Operations Specialist

About OPPO

A global pioneer in technology innovation, OPPO provides cutting-edge devices and services to empower users in an intelligently connected future.

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The OPPO brand was first registered in 2001 and OPPO was officially incorporated in 2004. To date, OPPO has expanded its business presence to more than 40 countries and regions, with over 400,000 sales outlets worldwide. With nine Intelligent Manufacturing Centers, six Research Divisions, four R&D Centers and a London-based Global Design Center, OPPO has more than 40,000 employees around the world. OPPO was awarded as “Most Respected Chinese Company” by The Economic Observer in 2018 for the third consecutive year and was also included on Boston Consulting Group’ s “2018 BCG Global Challengers” list. Also in 2018, OPPO received the Canstar Blue “Most Satisfied Customers” award for the second year in a row. In 2019, OPPO earned a spot on the “Top 50 Chinese Global Brands” ranking by BrandZTM, the leading global authority on brand power.

Position

We are currently looking for a Retail Operations Specialist .

The Retail Operations Specialist is responsible for driving operational excellence across retail activities, ensuring accurate asset management, supporting retail project execution, and enabling data-driven decision-making. This role acts as a key link between different partners, ensuring efficient deployment, tracking, and optimization of retail initiatives.

Key Responsibilities

• High Value Assets Tracking & Operational Management: Monitor the status and accuracy of LDU (Live Demo Units) and Seeding devices in line with company guidelines; support deployment, recollection, and rework processes, ensuring proper tracking and regular reporting.
• Lead and Support Retail Projects: Monitor and follow up on project execution and performance; track sell-out results and engagement in internal/external tools/apps; provide actionable feedback and performance reviews to drive results.
• Power BI Dashboard Development & Maintenance: Build and maintain data-driven, interactive dashboards to track retail project performance, field productivity, and sell-out trends; develop weekly, monthly, and ad-hoc reports to support decision-making; identify performance trends and provide proactive business recommendations.
• Internal Retail System Launch & Local Maintenance: Collaborate cross-functionally with internal and external partners to support the implementation of internal Retail Management Systems (RMS); ensure accurate data migration, validation, and alignment with global standards; support ongoing system maintenance from a retail operations perspective.
• Retail Data Integrity & External Communication: Ensure data accuracy and consistency across retail systems; coordinate with third-party vendors and agencies to maintain high-quality data updates and reporting standards.
• Reporting & Stakeholder Management: Prepare and maintain project trackers, recap reports, and status updates, ensuring clear and structured communication.

Requirements

• Bachelor or Master Degree in Economy, Marketing or related fields.
• Fluent in Italian and English, Chinese may be considered as a plus.
• Good knowledge of MS Office package (in particular Excel and PowerPoint).
• Power BI is mandatory
• 2-3 years of analytical experience in trade and retail marketing , preferably within a fast-paced, consumer-focused industry.
• Highly collaborative style and willingness and demonstrated ability to work in teams.
• Strong problem-solving and excellent analytical skills , detail-oriented, creative mindset.
• Able to work under pressure and deal with tight deadlines . xdwybme
• Passionate about the mobile industry and technology market.