Risk and Safety Manager - Italy

Reporting to our Regional Risk & Safety Manager, the Risk & Safety Manager will be responsible for supporting the company in delivering industry leading risk and safety standards for customers staying within our overseas resorts.

What you’ll be doing:

• Acting as a champion of customer safety for Jet2holidays.
• Managing own workload and regional portfolio of hotels and accommodation.
• Supporting hoteliers and other suppliers in addressing risk & Safety concerns identified during inspection processes and following any incidents or illnesses to conclusion.
• Working with the wider business including Contracting, Legal/Claims team, Resorts teams (Overseas Operations), Accommodation (Hotels, Villas & City locations), Transport and Excursion providers.
• Providing support to the broader Risk & Safety Department and Overseas teams as required e.g., assisting in the smooth running of our on-sale process by liaising with suppliers to complete the required assessments, incident and building work case management.
• Carrying out and managing excursion and activity risk assessments where required and following up with suppliers on issues identified in any inspections.
• Helping suppliers address any issues raised, revisiting, and reviewing to ensure actions have been undertaken.
• Advising and supporting the Overseas teams when they are carrying our safety aspects of their role.
• Ensuring subsequent follow-ups, making sure any ongoing controls are implemented for all Jet2holidays suppliers overseas.

What you’ll have:

• Previous tour operation experience is essential.
• Recognised Health & Safety qualification such as NEBOSH Diploma is highly desirable.
• Confident and effective communication skills.
• Ability to negotiate and influence at a high level with both internal and external stakeholders.
• Excellent time management skills being a ‘solutions orientated’ individual who can act logically under pressure and prioritise workloads effectively.
• Risk-based decision-making skills with the ability to bring difficult situations to a positive conclusion.
• IT competency.
• The ability to speak a second language would be highly advantageous.

A full driving license is required with the confidence to drive overseas and the flexibility to work the hours and patterns required by the operations and the business.