Sales Assistant - Linate Airport

Sales Assistant - Linate Milan Airport

KEY ACCOUNTABILITIES

• Consistently achieve or exceed monthly individual and store sales goals, enhancing and developing the business
• Work as a team player and a partner with fellow associates, foster open and constructive communication, to ensure a consistent, exceptional experience and contribute to a positive working environment
• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as the Brand history
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
• Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities
• Ability to discuss with clients and give advice on general trends in the fashion world
• Contribute to the daily operations of the store
• Follow all company policies and procedure
• Maintain security standards within the store

KEY REQUIREMENTS

• Availability to work flexible shifts, including opening (6 am) and closing hours (9pm)
• Smart, intelligent, fun, goal orientated, and driven by integrity
• Excellent English and Italian, a third language is a plus
• Retail Leadership experience in a vertically integrated company
• Knowledge of the Markets is an asset
• Hands On mindset
• Self-starter
• Accessories experience is an important plus
• Results-oriented and process driven, with high expectations of self and team
• Exceptional written and verbal communication skills
• Encourage an open, honest and positive team environment