Sales Manager Italy - Fabriano Business

Role Overview

As Sales Manager Italy for Fabriano Business, you will maximize sales results and further develop our market share across Retail & Wholesale channels, providing superior customer service through the leadership of a skilled team of Sales Agents. You will report to the Head of Sales Italy.

Responsibilities

• Implement the growing strategy for the two brands: Fabriano and Magnani 1404.
• Drive results for comprehensive ranges: School, Fine Arts, Print Making, Stationery.
• Lead the transformation of the sales organization by implementing the Retail (Direct + Indirect) strategy, redefining the balance between wholesaler and direct sales.
• Supervise and animate all sales agents for Italy in this channel in coordination with the Head of Italy.
• Act as front‑end with the agent team, controlling the business flow according to budget objectives, supporting agents in negotiations, and defining tailor‑made growth plans.
• Define the annual sales plan and collaborate with the Head of Sales Italy to foster new categories and store classes.
• Collaborate cross‑functionally with trade marketing and customer care service.
• Perform sales data business analysis to identify improvement opportunities and better planning.
• Organise presentations to enhance sales effectiveness through best practice sharing.
• Ensure collection and service level targets are met.

Qualifications

• 7+ years of experience in a commercial role in B2C companies with strong customer focus and key account management.
• Excellent sales skills dealing with entrepreneurial customers.
• Experience managing sales agents teams.
• Basic category management knowledge.
• Proficient in creating engaging presentations in PowerPoint and presenting to audiences.
• Good analytical skills and knowledge of Excel; Power BI a plus.
• Excellent communication skills; ability to lead negotiations and motivate agents.
• Enthusiastic, proactive and passionate about innovation.
• Fluent in Italian and English, both spoken and written.
• Preferably some knowledge of paper for drawing and art purpose.

Location

Based in Italy (preferably Milan, Verona, Rome or Fabriano).