Sales Operations And Business Development

Youman, an executive search and recruitment company, is supporting one of its key clients in the search for a

Sales Operations and Business Development

Location : Florence, Tuscany

Our client is a fast-growing Tour Operator, operating in the premium and luxury travel & experiences segment.

We are looking for a highly organized person with strong attention to detail, capable of managing multiple requests and partners while maintaining a high level of accuracy and professionalism.

You will operate in a fast-paced, merit-based environment, with a high level of autonomy and direct impact on company growth and client satisfaction.

Main responsibilities and activities:

Preparing tailor-made quotations and travel proposals for international travel agents and partners

Managing the operational follow-up related exclusively to confirmed quotations and booked services

Ensuring maximum precision in contracts, confirmations, signatures, documentation, and operational procedures

Carefully handling booking details, deadlines, payment terms, and travel documentation

Maintaining and strengthening relationships with existing travel agents and partners

Reactivating inactive contacts and developing new business connections

Participating in international trade fairs, workshops, and networking events

Supporting the commercial development of the company and expansion into new markets

Especially in the initial phase, the role will have a stronger operational and account-management focus, while gradually evolving toward broader business development responsibilities.

What the company offers:

Structured onboarding through a selective recruitment process

Fixed salary + performance-based variable compensation

High-performance environment focused on growth and results

Flexible working arrangements

Involvement in international projects and travel industry events

Requirements

Strong organizational and operational management skills

High attention to detail and precision in administrative and contractual processes

Experience in preparing quotations, itineraries, or client proposals

Excellent interpersonal and communication skills

Commercial mindset and problem-solving attitude

Entrepreneurial mindset and operational autonomy

Willingness to travel frequently in Italy and abroad

Minimum English proficiency level: C1

Familiarity with major social media platforms and their professional use

In-depth knowledge of the Italian territory

Employment type:

Full-time

Permanent or fixed-term contract

Freelance (VAT registered)

Company mobile phone

Additional requirements:

Valid driver’s license

Availability to work in a hybrid setting

Sales Operations and Business Development • firenze, toscana, it

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