Sales Support Coordinator - Distributors

Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 60 years the company has been providing the world’s best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, performance, innovation and style.

Thanks to the outstanding quality and continuous innovation of our products, we are currently going through a solid expansion phase on the global market, for which we aim to reinforce our strongly international teams with top talent from anywhere in the world.

Position

We are currently seeking a Sales Support Coordinator Distributor responsible for coordinating sales support activities for distributor, ensuring operational excellence, continuous process improvement, KPI achievement, and effective collaboration across Sales, Logistics, and IT functions.

Monitor performance, create a productive and positive work environment so that everyone can do their best work. The candidate acts as the engine that keeps the efficiency of sales processes, order entry, and order management going, and sets up the ideal conditions for the team to work at their full potential.

Key Responsibilities:

• Monitor turnover performance and analyze order portfolio delays, identifying root causes and proposing corrective actions
• Prepare and maintain monthly turnover projections and performance forecasts to support business planning and decision-making
• Collaborate with Logistics and IT department to drive operational excellence and continuous improvement initiatives.
• Analyze existing workflows and develop continuous improvement processes to enhance the availability and quality of information provided to customers
• Analyze logistics and IT flows, identifying opportunities to improve efficiency, service levels, and cross-functional collaboration
• Monitor and report KPIs, ensuring alignment with company objectives
• Coordinate and prioritize the daily activities of the Sales Support team to ensure operational effectiveness and customer satisfaction

Requirements:

• Bachelor's degree in Business Administration, Economics, Engineering, or a related field
• Excellent knowledge of English; additional languages are considered a plus
• Previous experience in Sales Support, Sales Operations, Customer Service, or a similar role
• Strong analytical skills with experience in process improvement and workflow analysis
• Good understanding of logistics, order management, and business processes
• Ability to monitor KPIs and develop business reports and forecasts
• Excellent organizational, communication, and team coordination skills
• Advanced knowledge of Microsoft Excel and ERP systems (AS400 is a plus)

Location: Caerano San Marco (TV) - on site position

Salary package: from 40.000€ + meal voucher + welfare