Sales Support Specialist

Timberland EMEA is looking for an exceptional Sales Support Specialist to join our Sales team based in Milan, Italy.

Let’s Talk about the Role

As a Sales Support Specialist for Franchise accounts, you’ll support the Franchise Manager in driving commercial success across a network of franchise partners. You’ll help ensure brand consistency, optimize product assortments, and support sales growth through collaborative planning and execution.

How You Will Make a Difference

You will achieve this by:

• Assist in managing relationships with franchise partners across designated regions (Italy, Iberia, Greece)
• Support seasonal planning, product allocation, and order management
• Monitor franchise store performance and provide actionable insights
• Coordinate with marketing and visual merchandising teams to ensure brand alignment
• Help execute training programs and operational standards for franchisees
• Track KPIs such as sell-through, inventory turnover, and revenue targets
• Prepare reports and presentations for internal and external stakeholders
• Support new store openings and expansion initiatives

Skills for Success

• Bachelor’s degree in Business, Fashion Management, or related field
• Strong analytical and organizational skills
• Excellent communication and relationship-building abilities
• Proficiency in Excel, PowerPoint, and CRM systems
• Passion for fashion, retail, and brand development
• Fluent in English – Spanish is a plus.
• Experience in retail, wholesale, or franchise operations
• Understanding of franchise business models and retail dynamics
• Ability to work cross-functionally in a fast-paced environment
• A proactive mindset and eagerness to grow into a senior KAM role

What’s in it For You

• A supportive feedback-based culture where respect and integrity guide us in what we do
• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
• Be part of an iconic lifestyle brand in a multi brand, multi countries organization
• On site gym offering health and well-being initiatives
• A discount card with 50% on all VF brands
• Break out areas offering complimentary hot drinks

Free to Be, Inclusion & Diversity

As an equal opportunity employer, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.