Descrizione dell'offerta
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.
Overview We invite passionate individuals to join our team as a Sales Support at our Lainate (MI) office. The role focuses on drafting technical‑commercial proposals for a variety of clients (EPC, Public Utility, Industry, etc.) related to submerged pumps and integrated solutions developed in collaboration with partners and external suppliers within complex projects.
Responsibilities
Interpret customer requests accurately, whether received directly or via a Sales Engineer, by analyzing applications and technical specifications.
Manage client requests, providing timely responses and resolving any issues or doubts.
Provide technical product information and support troubleshooting activities.
Identify and configure the most suitable technical‑commercial solution using calculation tools, configuration tools, quoting systems, and CRM, coordinating with internal functions as needed.
Prepare commercial offers and related technical sizing, including sizing for non‑complex applications.
Highlight product features and benefits, emphasizing value for the customer.
Collaborate closely with the Sales Engineer throughout the process to ensure effective coordination between the client and internal company functions.
Participate in kick‑off meetings when required, ensuring consistent information flow and technical‑commercial support throughout all project phases.
Support the commercial team in operational and administrative tasks, including data management and entry.
Monitor and update client and opportunity information within the CRM system.
Maintain professional and positive client relationships, ensuring a high level of satisfaction.
Monitor customer satisfaction and effectively manage any critical issues or complaints.
Provide support during meetings and commercial presentations, contributing to the preparation of technical content.
Qualifications
Diploma in a technical industrial field or a degree in Engineering (Mechanical, Environmental, Energetic, Physics, Chemistry, or related).
Experience in technical‑commercial activities.
Good knowledge of the English language.
Knowledge of Salesforce.
What We Offer
A positive work environment that rewards proactivity and goal orientation.
An international context focused on results and high‑quality customer service.
Continuous learning opportunities, including language courses for employees.
Opportunities for personal and professional development within the organization.
Location & Contract
Lainate, Milan (MI)
Full‑time, permanent contract.
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Overview We invite passionate individuals to join our team as a Sales Support at our Lainate (MI) office. The role focuses on drafting technical‑commercial proposals for a variety of clients (EPC, Public Utility, Industry, etc.) related to submerged pumps and integrated solutions developed in collaboration with partners and external suppliers within complex projects.
Responsibilities
Interpret customer requests accurately, whether received directly or via a Sales Engineer, by analyzing applications and technical specifications.
Manage client requests, providing timely responses and resolving any issues or doubts.
Provide technical product information and support troubleshooting activities.
Identify and configure the most suitable technical‑commercial solution using calculation tools, configuration tools, quoting systems, and CRM, coordinating with internal functions as needed.
Prepare commercial offers and related technical sizing, including sizing for non‑complex applications.
Highlight product features and benefits, emphasizing value for the customer.
Collaborate closely with the Sales Engineer throughout the process to ensure effective coordination between the client and internal company functions.
Participate in kick‑off meetings when required, ensuring consistent information flow and technical‑commercial support throughout all project phases.
Support the commercial team in operational and administrative tasks, including data management and entry.
Monitor and update client and opportunity information within the CRM system.
Maintain professional and positive client relationships, ensuring a high level of satisfaction.
Monitor customer satisfaction and effectively manage any critical issues or complaints.
Provide support during meetings and commercial presentations, contributing to the preparation of technical content.
Qualifications
Diploma in a technical industrial field or a degree in Engineering (Mechanical, Environmental, Energetic, Physics, Chemistry, or related).
Experience in technical‑commercial activities.
Good knowledge of the English language.
Knowledge of Salesforce.
What We Offer
A positive work environment that rewards proactivity and goal orientation.
An international context focused on results and high‑quality customer service.
Continuous learning opportunities, including language courses for employees.
Opportunities for personal and professional development within the organization.
Location & Contract
Lainate, Milan (MI)
Full‑time, permanent contract.
#J-18808-Ljbffr
Candidatura e Ritorno (in fondo)
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